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Hybrid IT Service Desk Analyst — Windows 11 & Office 365
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-08-22
Listing for:
State of Wisconsin
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
State of Wisconsin, Wisconsin Department of Transportation, is seeking an IT Service Desk Analyst (IS Technical Services Senior) to provide front-line support for a Microsoft-based environment with Windows 11 devices and Office 365. The role is full-time with a hybrid schedule, requiring 2 on-site days atHill Farms State Office Building in Madison.
You will triage incidents, document issues, and work with Cherwell/Service Now in a call-center setting to deliver reliable IT services to state staff
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