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Support Engineer II - Hybrid IT & App Support
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-08-22
Listing for:
UW Credit Union
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
UW Credit Union in Madison, WI seeks a Support Engineer II to provide second-level member support and first-level partner support for internal tools. You will diagnose technical issues, read code to locate bugs, implement fixes, and contribute to agile development efforts.
Responsibilities include monitoring tickets, collaborating with Software Engineers and Dev Ops, preparing technical docs, and mentoring teammates. The role offers a hybrid schedule with onsite presence two days per week.
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