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Onsite Help Desk Specialist - Empathetic Tech Support
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-08-22
Listing for:
MSA Professional Services
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
MSA Professional Services in Baraboo or Madison, WI is seeking a Help Desk Support Technician to be the first point of contact for employees needing technical assistance. You will troubleshoot and resolve hardware, software, and network issues with care and empathy.
This onsite role covers PC/tablet deployment, IT Asset Inventory maintenance, license verification, and collaboration with vendors to keep technology running smoothly. Training and growth are supported within our employee-owned firm.
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