UX Researcher: AI-Driven Insights & Synthesis
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-08-24
Listing for:
your Jared
Full Time
position Listed on 2026-08-24
Job specializations:
-
IT/Tech
UI/UX Design, AI Business & Operations, AI Evaluation, Digital Media & Production
Job Description & How to Apply Below
Nelnet is seeking a curious, experienced User Experience Researcher to join our internal design team. You’ll conduct best-in-class research and help extend our agentic UX synthesis pipeline, using AI to accelerate work while ensuring relevance and lack of bias.
You’ll work with stakeholders across Nelnet’s products and services, applying surveys, interviews, usability tests, and journey maps to translate findings into actionable recommendations that shape product strategy and improve customer
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