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In-Store Tech Support & Device Setup Specialist
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-08-28
Listing for:
Best Buy
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Best Buy's Geek Squad Agent role at the Madison, WI store is the first point of contact for customers seeking technology support and solutions. You’ll assess needs, provide basic services and collaborate with other agents to tackle more complex repairs.
You'll gain training and resources to explain tech options, set up devices, and guide customers on repair versus replacement, while maintaining friendly, helpful service during check-in, checkout, and routine inquiries.
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