IT Service Desk Specialist: User Support & Troubleshooting
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-08-29
Listing for:
Renuity, LLC
Full Time
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Renuity in Madison is seeking an IT Service Desk Specialist to deliver entry-level to intermediate IT support across the enterprise. You will diagnose issues, resolve incidents, and assist divisions and locations with IT inquiries.
Responsibilities include handling Windows, macOS, iOS, and iPadOS, leveraging M365 suite, and maintaining clear communication with users via phone, email, and chat. Join a collaborative Technology Services team focused on reliable service delivery.
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