IT Support Specialist

Our client, a leading organization in the technology sector, is seeking an IT Support Specialist to join their team. As an IT Support Specialist, you will be part of the IT department supporting the entire organization. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive attitude, which will align successfully in the organization.

Job Title: IT Support Specialist

Location: Madison, WI (Hybrid)

Pay Range: $23/hr

Shift: Monday - Friday 8am - 5pm

What's the Job?

• Provide timely and effective responses to help desk requests and technical support issues
• Troubleshoot and resolve hardware, software, and connectivity issues for end users
• Set up, configure, and deploy laptops, desktops, mobile devices, and peripherals for new and existing employees
• Manage equipment inventory, business applications, and applicable licensing
• Assist with onboarding and offboarding technology needs, including account provisioning and equipment collection

What's Needed?

• High School diploma or equivalent required;
  Associate's degree in information technology, computer science, or related field preferred
• CompTIA A+ certification required
• CompTIA Network+ certification required
• One or more years of experience in IT support, help desk, or related role preferred
• Basic knowledge of network infrastructure, servers, and enterprise applications

What's in it for me?

• Opportunity to work in a collaborative hybrid environment with a supportive team
• Ongoing learning and professional development opportunities
• A positive and inclusive workplace culture that values diversity and innovation
• Engagement in meaningful community initiatives through our charitable foundation AE Cares
• Access to a variety of resources to support your career growth and well-being

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About Manpower Group, Parent Company of:
Manpower, Experis and Talent Solutions.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent  specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our Power Suite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the Manpower Group® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on Linked In, Facebook, X and Instagram.