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Desktop Support II | ITSM & ITIL Focus
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-09-03
Listing for:
Beacon Technologies
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
Desktop Support, IT Support
Job Description & How to Apply Below
Beacon Technologies seeks a Desktop Support II Technician to deliver hands-on support for desktop systems, devices, and peripherals at our Madison office. The role reports to the IT Operations Manager and drives ITSM improvements with a focus on user experience.
The candidate should have 4–7 years in desktop support, strong communication with executives, and familiarity with ITIL/ITSM concepts. Local WI residency is required; no relocation offered.
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