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Senior Desktop Support II - Onsite in Madison, WI

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Beacon Hill
Full Time position
Listed on 2026-09-04
Job specializations:
  • IT/Tech
    Desktop Support, IT Support, HelpDesk/Support, Computer/Desktop Engineer
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Beacon Hill is seeking a Desktop Support II to provide advanced desktop support in an enterprise environment, handling desktop hardware, software, mobile devices, printers, and ITSM improvements onsite in the Madison area.

The role requires 4+ years of desktop support experience, familiarity with imaging/deploying, and strong customer service and communication skills. ITIL/ITSM experience and the ability to support executive users are essential, with opportunities to lead process improvements.

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Position Requirements
10+ Years work experience
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