Workers' Claims Specialist

Workers' Compensation Claims Specialist

Join Creative Risk Solutions (CRS), a leading Third-Party Administrator under the Holmes Murphy umbrella, to excel in handling workers' compensation claims across Minnesota, South Dakota, Wisconsin, Pennsylvania, and Iowa.

• Receive, gather, and accurately transmit workers' compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner.
• Investigate, evaluate, and resolve Workers’ Compensation claims.
• Mediator situations as they arise between the insured and the insurance company, with some support from a leader as needed, to include researching coverage issues.
• Enter and maintain accurate information on a computer system during the claim process, to include final settlement information.
• Generate daily checks for indemnity and medical payments.
• Develop and monitor consistency in procedural matters of the claims handling process with CRS.
• Compile and interpret Workers’ compensation reports on designated accounts, as requested.
• Adjudicate lost time claims.
• Participate in claim reviews and attend Risk Control Workshops when requested by agency partners or insureds. These could be in person or by phone.
• Perform special projects and other duties as requested.

• Education:
  
  High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU.
• Licensing:
  Active state-specific Workers’ Compensation License required or the ability to acquire license within three months of hire. Willingness and ability to obtain additional state-specific licenses during the duration of employment as needed.
• Experience:
  
  2-4 years claims experience with a strong background in Workers’ Compensation coverage.
• Technical
  
  Competencies:
  
  Invest in the understanding and application of claims principles and practices and insurance coverage interpretation as it relates to consulting, evaluating, and resolving claims.

• Paid Parental Leave and supportive New Parent Benefits – We know being a working parent is hard, and we want to support our employees in this journey!
• Company paid continuing Education & Tuition Reimbursement – We support those who want to develop and grow.
• 401k Profit Sharing – Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
• Generous time off practices in addition to paid holidays – Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you – Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
• DE&I programs – Holmes Murphy is committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
• Consistent merit increase and promotion opportunities – Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
• Discretionary bonus opportunity – Yes, there is an annual opportunity to make more money. Who doesn’t love that?!

Holmes Murphy & Associates is an Equal Opportunity Employer.