Liability Claims Adjuster

Liability Claims Adjuster

Location: Wisconsin | Hybrid / Primarily Remote
Salary: $70,000–$82,000 annually
Schedule: Full-Time
Classification: Salaried / Exempt

We are seeking an experienced Liability Claims Adjuster to join a collaborative, professional team where your expertise and judgment will play an important role in managing complex claims.

This position is primarily focused on four key areas:
Litigation, Bodily Injury, Coverage, and Negotiations
. The Liability Claims Adjuster will independently manage claims from initial investigation through resolution, working closely with claimants, insured parties, attorneys, legal counsel, and other stakeholders.

The ideal candidate brings 5–10 years of liability claims experience and is confident evaluating complex coverage issues, handling bodily injury claims, managing litigated files, and negotiating fair and effective resolutions.

• Manage litigated liability claims from initial assignment through resolution.

• Work closely with defense counsel, claimants' attorneys, insured parties, and other stakeholders.

• Develop claim strategies and evaluate potential legal and financial exposure.

• Review legal invoices, releases, settlement documentation, and other litigation-related materials.

• Maintain accurate documentation and ensure litigated claims progress toward timely resolution.

• Provide recommendations based on claim exposure, legal considerations, and investigative findings.

• Investigate and evaluate bodily injury claims, including liability, damages, and overall exposure.

• Review medical records, police reports, witness statements, photographs, and supporting documentation.

• Conduct interviews with claimants, insured parties, witnesses, and other involved individuals.

• Evaluate damages and determine appropriate reserves and settlement strategies.

• Manage bodily injury claims through final resolution while maintaining clear and professional communication.

• Analyze insurance policies to determine coverage and identify potential coverage issues.

• Evaluate complex claims based on policy language, exclusions, endorsements, and applicable legal standards.

• Prepare and review Reservation of Rights and Denial letters
  .

• Clearly communicate coverage positions and claim decisions to appropriate parties.

• Partner with internal resources and legal counsel when additional coverage analysis is required.

• Ensure coverage decisions are thoroughly documented and supported.

• Lead negotiations with claimants, attorneys, insured parties, and third parties to achieve appropriate claim resolutions.

• Develop negotiation strategies based on liability, damages, coverage, litigation exposure, and overall claim value.

• Negotiate settlements on complex Bodily Injury and litigated liability claims
  .

• Evaluate settlement demands and prepare well-supported counteroffers and recommendations.

• Balance effective claim resolution with appropriate risk management and financial considerations.

• Maintain professional and productive communication throughout challenging or high-stakes negotiations.

• Manage liability claims throughout the full claim lifecycle, from investigation through resolution.

• Collect and analyze evidence to determine liability, damages, and exposure.

• Approve or deny claims based on coverage, investigative findings, and established guidelines.

• Process settlements and claim payments accurately and efficiently.

• Maintain detailed and organized claim files and system records.

• Ensure compliance with applicable state and federal insurance regulations.

• Manage CMS and ISO reporting requirements.

• Prepare claim status reports and updates for leadership and stakeholders.

• Collaborate with internal departments, legal…