Parts & Service Department Administrator

Position Summary

Dawes Rigging & Crane Rental, located in Madison is seeking a Parts & Service Department Administrator with solid general office skills. This is a full‑time, non‑exempt position with a comprehensive benefits package in a casual office environment. The role includes an eligible Candidate Sign‑On Bonus of $100 payable after 100 days of continuous, successful employment.

• Maintain neatness and organization of parts area
• Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued
• Issue or distribute materials, parts, and supplies to customers or coworkers, based on information from work orders, purchase orders or requisitions
• Place orders via phone, email or web portals with multiple vendors
• Receive and count stock items, and record data manually or using computer
• Pack and unpack items to be stocked on shelves in stockrooms or storage yards
• Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors
• Store items in an orderly and accessible manner in stockrooms or other areas
• Perform various administrative tasks such as processing work orders and other documents
• Maintain positive interface with fellow employees, supervisors, and customers
• Maintain conformity to safety requirements and other regulations
• Perform other tasks as assigned

• Experience with heavy construction equipment is a plus
• Ability to work in a fast‑paced environment and meet deadlines
• Must be able to work 40 hours a week and overtime as needed
• Proficiency with phone, computer and other office equipment
• Ability to lift up to 50 lbs
• Must have a working knowledge of Microsoft Office products
• Experience with Nex Gen maintenance software is a plus

• Competitive wages
• Paid Time Off and Holidays
• Comprehensive Benefits Plans (Medical, Dental, Life and Disability Insurance)
• 401(k) retirement plan with company match

• Customer service oriented
• Managing multiple projects
• Strong organizational skills
• Excellent interpersonal skills
• Computer/Technical literacy
• Ability to lift 50 lbs

All Family of Companies is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity. All Family of Companies and its affiliated branches are Equal Opportunity Employers with competitive wage and benefits packages in a drug‑free environment.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.