Operations Coordinator

Overview

Join to apply for the Operations Coordinator role at TWO MEN AND A TRUCK
. The Operations Coordinator is responsible for carrying out the day-to-day franchise activities to meet established operating goals, standards, sales & profits.

Salary range: $40,000 - $60,000 annually ($40,000 - $47,000 base plus up to $13,000 in incentives
).

Shift schedule: Monday - Friday with weekend rotation.

Apply today to join the TWO MEN AND A TRUCK team and take on the role as the Operations Coordinator in Madison, WI. The position is for an independently owned and operated franchise location (Lightner and Lightner, Inc.).

• Promotes and protects the TWO MEN AND A TRUCK brand in a professional manner
• Work with customers, vendors, and all team members to meet established business goals and standards through training and motivating employees, controlling costs, managing daily operations, and consistently exceeding customer expectations
• Create a safe work environment by leading and adhering to policies and procedures
• Review performance data and work with operations manager on coaching needs for the team
• Ensure trucks, office and moving equipment are in pristine condition
• Ensure compliance with TWO MEN AND A TRUCK, DOL, OSHA, DOT regulations and FMCSA regulations
• Professionally handle customer concerns and claims with integrity and a sense of urgency
• Participate in regular training and development programs offered locally or through Stick Men University online; may attend in-person training as needed
• Daily travel in company vehicles to ensure customer and staff expectations are met
• Occasionally attend after-hours work functions and charity events
• Assist in day-to-day organizational and clerical support tasks
• All other duties as assigned

• Associates Degree in business, management, or related field preferred but not required
• Experience in management roles, leadership positions, or related fields
• Must have a valid driver’s license and be approved by insurance to operate company vehicles
• Must be able to pass a background check and drug test
• Knowledge of DOT regulations, HR compliance and related fields
• Excellent project management, oral and written communication, organizational and time management skills
• Ability to lead by example to motivate, develop, and direct people
• Ability to manage effectively in difficult situations and assess performance to improve or take corrective action
• Strong problem-solving and decision-making abilities
• Commitment to customer service and the TWO MEN AND A TRUCK core values
• Proficiency with computers and using technology to improve compliance, safety and performance of the franchise location