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Workforce Operations Manager

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Virtual Vocations Inc
Full Time position
Listed on 2026-03-05
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Job Description & How to Apply Below
A company is looking for a Workforce Operations Manager to lead and optimize workforce deployment across various markets.

Key Responsibilities Lead, coach, and develop Staffing Liaisons across all operating states Establish performance expectations tied to enterprise workforce KPIs Oversee workforce allocation, capacity planning, and utilization optimization Qualifications 5+ years leading operational or service delivery teams in high-volume environments Demonstrated success managing team performance against KPIs Strong background in workflow design, process improvement, and operational optimization Experience using data to identify constraints and drive operational decisions Bachelor's degree preferred in Operations, Business, Healthcare Administration, or related field
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