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Operations Manager

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: DAIS (Domestic Abuse Intervention Services)
Full Time position
Listed on 2026-03-07
Job specializations:
  • Management
    Program / Project Manager, Operations Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Responsibilities

  • Oversee and maintain technology infrastructure, including networks, hardware, and software to ensure secure and efficient operations;
  • Ensure organizational data security is maintained.
  • Oversee the maintenance, safety, and functionality of DAIS building, infrastructure, and grounds.
  • Negotiate, evaluate, and provide input and recommendations into the selection of vendors and contractors for regular maintenance needs.
  • Ensure timely maintenance of HVAC, electrical, and plumbing systems, as well as cleaning services, grounds maintenance, and security services.
  • Develop and implement systems to increase efficiency, reliability, and effectiveness of work processes relating to the safety and security of DAIS.
  • Hire, train, and supervise a staff team.
Qualifications and Experience
  • Preferred:
    Bachelor's degree, though relevant work experience is considered in lieu of a degree.
  • Minimum of five years of related professional experience required.
  • Minimum of three years of supervisory experience for a cross‑functional team required.
  • Minimum of three years of experience working successfully with external vendors to achieve organizational goals required.
  • Solid understanding of and experience in Microsoft 365 or Google Workspace.
  • Administration and Database Management Required – Demonstrated experience with facility operations.
  • The ability to develop protocols and procedures and translate them into formats understandable to end users.
  • Excellent Oral and Written Communication Skills Required – Demonstrated ability to interpret data, evaluate alternatives, consider strategic implications, and make sound decisions.
  • Experience managing operational budgets required.
  • Excellent Troubleshooting and Problem‑solving Skills Required – Demonstrated ability to effectively manage confidential information and risk management.
  • Experience strongly preferred, particularly related to facilities, safety standards, and technology.
  • Thorough knowledge of project management principles, construction, buildings, and building systems preferred.
  • Ability to delegate and manage simultaneous tasks and batches of work to keep solutions moving forward.
  • Authorized to work in the United States without sponsorship.
Application Instructions
  • Mail a résumé:
    All applications (regardless of submission method) should include a cover letter, résumé, and DAIS application. Mail to 2102 Fordem Ave., Madison, WI 53704, Attn:
    Human Resources.
  • Apply online at /
  • Fax cover letter and résumé to . Email a work application to (Use the "Apply for this Job" box below).
  • All applications must include a cover letter, résumé, and DAIS application to be considered by our hiring team.
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