Service Manager, Refrigeration

“More than a job. A place to build your legacy.”

Opportunity for an ambitious professional to lead, learn, and grow while solving some of the industry’s most complex challenges. You’ll do meaningful work, master your craft, and create opportunities for yourself and others in a culture where best ideas win and hard work is rewarded.

Are you an experienced industrial refrigeration professional with strong leadership skills and a passion for customer service? We are seeking an Industrial Refrigeration Service Manager in Southern Wisconsin to lead our service operations, support a team of technicians, and ensure exceptional service delivery for our industrial refrigeration customers.

In this role, you will oversee service technicians, manage customer relationships, coordinate maintenance and repair activities, and drive operational excellence while maintaining the highest standards of safety and quality.

• Lead and manage industrial refrigeration service technicians.
• Schedule and coordinate service, maintenance, and emergency repair work.
• Develop and maintain strong customer relationships.
• Ensure compliance with OSHA, EPA, IIAR, and company safety standards.
• Support technician training, development, and performance management.
• Manage service budgets, labor utilization, and operational efficiency.
• Assist with troubleshooting complex refrigeration systems.
• Collaborate with sales and project teams to identify service opportunities.

• 10+ years of industrial refrigeration experience.
• Previous supervisory or management experience.
• Strong knowledge of ammonia & CO2 refrigeration systems and related equipment.
• Excellent communication, organizational, and leadership skills.
• Understanding of preventive maintenance programs and service operations.
• Ability to manage multiple priorities in a fast‑paced environment.

• KPI/performance-based incentives
• Benefits associated with Local Union
• Paid time off and holidays
• Company vehicle or vehicle allowance
• Professional development and training opportunities

Applicants must be at least 21 years of age to be eligible for positions that require participation in the company’s fleet program. This is a requirement for roles involving the operation of company vehicles.

At F.E. Moran Group of Companies, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a specific need that requires accommodation, please advise a member of the Talent Acquisition team by contacting us at