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Water Utility Public Works General Supervisor

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Madison, City of (WI)
Full Time position
Listed on 2026-07-09
Job specializations:
  • Management
    Operations Manager, Water Management, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below

This is highly responsible supervisory work involving the planning, organization and direction of large field operations through lower-level supervisors. This position is responsible for supervising the operation and maintenance of the City’s water distribution system. The work is characterized by the exercise of independent judgment and discretion in supervising the activities of large numbers of workers with varied skill levels. Under general supervision, this position reports to the Water Utility Operations Manager and is a part of the management team.

Employees may be eligible for loan forgiveness through the Public Service Loan Forgiveness Program.

Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply. We value the unique blend of lived experiences and diverse perspectives that comes from non-traditional education pathways and the variety of transferrable skills each candidate brings to the table. We value diversity, equity, inclusion, and belonging. Even if every item on the job posting doesn’t match your experience perfectly, we encourage you to apply and share how your skills and experience can best serve our community.

Responsibilities
  • Manage and coordinate daily operations of assigned organizational units and staff. Establish work priorities and standards and coordinate overall scheduling and allocation of resources. Review project results and determine effectiveness of work procedures, assignments and schedules.
  • Recommend and implement new procedures, policies and standards for better utilization of equipment and employees. Review safety procedures and implement changes as necessary. Oversee the development and implementation of safety training.
  • Perform long and short-range planning. Prepare budgetary requests and justification. Represent the unit before public and administrative boards, as necessary. Participate in the general development and implementation of overall agency policies, procedures, and operating practices.
  • Hire, train, assign, evaluate and discipline assigned workers, both directly and through lower-level supervisors. Respond or assist lower-level supervisors in responding to employee grievances and concerns.
  • Respond to and investigate complaints by the public or internal customers regarding the workforce.
  • Direct the operation and maintenance of the water distribution system to ensure a potable, sufficient and reliable water supply to the public and for fire protection.
  • Supervise the installation and repair of water main extensions, replacement mains, valves, water service laterals, curb stop boxes, fire hydrants, manholes, valve boxes, and replacement of lead services.
  • Supervise thawing of water service laterals and coordinate unidirectional and conventional flushing.
  • Supervise ditch repair, reseeding of terraces, temporary and permanent street repair, and replacement of curbs, sidewalks and driveway aprons. Supervise grounds maintenance at all Water Utility properties.
  • Coordinate the work of the section with other Water Utility sections, City departments and contractors. Authorize purchases and maintain an adequate inventory of all materials for section activities. Oversee the distribution system preventive maintenance program.
  • Prepare time and material estimates. Estimate costs for property owners and contractors for installation of water services, lowering of water mains, installation of new hydrants and moving hydrants. Respond to inquiries from the general public and contractors regarding Water Utility policies and procedures and interpret Public Service Commission rules and regulations.
  • Supervise the staff responsible for the location of underground water distribution and utility systems (through Diggers Hotline) for contractors, other utilities and property owners.
  • Perform related work as required.
Qualifications
  • Three (3) years of supervisory experience involving the supervision of unskilled, semi-skilled and skilled labor and equipment operations in areas directly related to the duties of the position similar to that gained as a Public Works General Foreperson.
  • Bachelor’s degree in Business Administration,…
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