Retail Manager

Equal Access Statement

Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to

NOTE:

This email is for accommodation requests ONLY. Any other inquiries will not receive a response.

Base Pay

$48,000.00 per year + personal performance and store bonuses! (with bonus≈$53,000.00+ per year)

While bonuses are not guaranteed, we reward strong performance, reliability, and leadership with ongoing and monthly bonus opportunities!

• Health insurance options (medical, dental, vision)
• Life insurance & disability coverage options
• Paid time off (PTO)
• Flexible scheduling
• 401(k) with company match
• Daily pay options
• Employee discounts on products and services
• Professional development & training
• Casual dress code & free company apparel
• Free tanning
• Free spray tanning
• Free wellness spa services
• Employee wellness programs with yearly $125 reimbursement option
• Exclusive discounts at outside retailers

• Sun Tan City is one of the largest family‑owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown, Kentucky. The company employs over 2,800 individuals.
• We provide products, services, and knowledge‑based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence.
• Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You’ll love working in a positive environment where coworkers become friends. You’ll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all full‑time & part‑time employees.

The Salon Director drives store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual manages and supervises tanning consultants to achieve company goals and leads by example in all company operations. The Salon Director fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.

• Monitor and manage daily operations of the salon in a fast‑paced environment.
• Lead by example in all company operations, creating a client‑centric experience and meeting personal sales expectations.
• Maintain a professional and impeccably clean salon environment.
• Establish clear goals and objectives for team members.
• Provide coaching, training, and feedback to improve team members’ daily performance.
• Generate sales reports, maintain inventory, and perform all other required Salon Director functions as dictated by your District/Regional Manager and company training programs and policies.
• Control top‑line revenue and expenses.
• Maintain proper staffing levels to ensure maximum productivity and excellent customer service while controlling labor costs.
• Work nights & weekends as required to ensure proper staffing and quality service are maintained.
• Work a 5‑day workweek (≈40‑45 hrs per week) or more as required to maintain brand standards.

• Some management and/or sales experience required.
• Beauty industry and/or customer service experience preferred.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage effectively in a fast‑paced environment, handling multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem‑solving and organizational/planning skills.
• Strong leadership skills, with the ability to coach and mentor.
• Team‑building skills.
• Ability to prioritize and delegate.

• Ability to stand and walk for long periods of time.
• Ability to bend at the waist to clean tanning equipment.
• Ability to lift or assist in lifting items and heavy boxes.
• Ability to bend down to pick up trash, towels, etc. from the floors.
• Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.

Equal opportunity employer:
The employer is an equal opportunity employer and does not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excusing any applicant from consideration for employment on a basis prohibited by law.