Assistant Director of Administrative Services - Transportation & Parking

Salary: $110,000 annual minimum (negotiable based on experience and qualifications).

Job Category: Academic Staff

Employment Type: Regular

Job Profile: Parking Operations Assistant Director (Institutional)

Job Summary: The Assistant Director of Administrative Services – Transportation & Parking is part of the Transportation Services Department within the Division of Facilities Planning and Management. The role optimizes campus parking and transportation resources while supporting faculty, staff, students, patients, and visitors. It provides leadership for data‑driven, fiscally responsible parking and transportation operations.

• Provide strategic and operational recommendations informed by revenue modeling, occupancy analysis, and optimization of limited parking resources.
• Develop and advance policy recommendations that guide campus parking and transportation systems.
• Serve as a primary liaison with key campus and community partners, including UW Athletics, the Chancellor’s Office, and the Wisconsin Foundation and Alumni Association.
• Collaborate across campus to balance competing stakeholder priorities and support coordinated, effective parking operations.
• Direct the permit allocation process that determines parking availability for permit holders, visitors, and event attendees.
• Lead daily functions of the Business & Finance, Customer Service, Special Events & Appeals, and Permit sub‑departments with responsibility for service delivery, process improvement, and operational consistency.
• Supervise 3 managers whose teams include 25 full‑time staff and up to 40 temporary and student employees.

• Establish effective and timely communications with other departments and student groups to facilitate coordination between campus access programs and construction and maintenance activities.
• Recommend parking initiatives and policy changes to better meet campus needs of students and faculty.
• Lead coordination and integration of parking operations into overall campus plans, ensuring consistency with statutes, Board of Regents directions, and university strategies.
• Exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, and approving hours worked for at least 2.0 full‑time equivalent employees.
• Communicate policy and procedural changes to faculty, staff, students, and department stakeholders.
• Develop and communicate a strategic vision and policy direction consistent with overall campus direction.
• Manage the budget of various units to ensure long‑term solvency and the ability to meet fiscal commitments to funded parking improvements.

Department: Division of Facilities Planning & Management (FP&M), Transportation Services.

Compensation: Minimum annual salary of $110,000. Comprehensive benefits include paid time off, health, dental, vision, life insurance, tax‑advantaged savings accounts, and participation in the Wisconsin Retirement System pension fund.

• At least three years of experience supervising and developing staff, including hiring, onboarding, coaching, performance management, and fostering a collaborative team culture.
• At least three years of professional experience leading administrative, operational, financial, transportation, or customer‑focused programs of comparable scope and complexity.
• Experience managing budgets and financial operations, including revenue forecasting, financial analysis, and data‑informed decision‑making.
• Valid driver’s license meeting UW Risk Management standards.

• Parking, Transportation & Mobility Professional (PTMP) certification.
• Transportation Demand Management – Certified Professional (TDM‑CP).
• Experience using data to inform operational planning, resource optimization, or policy development.
• Experience collaborating with diverse stakeholders and balancing competing priorities in a complex organization.
• Experience managing parking/transportation programs in a higher‑education or medical campus environment.
• Project management experience.

• Bachelor’s degree in business, public administration, or a related field (preferred).

Comprehensive…