Field Service Technician - Separation Equipment; Madison, WI

Field Service Technician – Industrial Equipment

Location: Madison, WI (Field‑Based, Travel Required) |
Job Type: Full‑Time | Hourly (Non‑Exempt) |
Pay: First‑Year Earnings Potential $68,000–$72,000

Separators, Inc. is North America’s leading independent service provider specializing in the repair, service, and remanufacturing of industrial centrifuge equipment (Alfa Laval, Tetra Pak, GEA). We support food and dairy manufacturers by keeping their critical production equipment running safely and efficiently.

We are seeking a Field Service Technician to support industrial centrifuge equipment at customer facilities, primarily in the dairy and food processing industries. This is a hands‑on, mechanical, customer‑facing role with extensive travel and strong growth opportunities.

No centrifuge experience required.

Technicians with strong mechanical aptitude and transferable field or industrial skills are encouraged to apply.

• Perform scheduled maintenance, diagnostics, and repairs on industrial centrifuges
• Troubleshoot mechanical and process‑related issues
• Provide onsite technical support and customer training
• Ensure all work is completed safely and according to customer and company standards
• Communicate job status, parts needs, and recommendations to customers
• Complete accurate service reports and documentation
• Follow up with customers after service to confirm proper operation
• Participate in rotating after‑hours and weekend service support
• Travel to customer sites across the Midwest

• Industrial or plant maintenance
• Field service (any industry)
• Mechanical repair, rotating equipment, pumps, motors, or conveyors
• HVAC, manufacturing, or food & beverage environments
• Technical trades or military experience

Required

• High school diploma or GED
• Strong mechanical aptitude and hand‑tool experience
• Ability to troubleshoot and solve problems independently
• Strong customer service and communication skills
• Basic computer skills (reports, email, documentation)
• Ability to travel up to ~75%
• Availability for scheduled weekend and after‑hours rotation

Preferred

• Trade school or technical training
• Experience in industrial or manufacturing environments

Physical Requirements

• Ability to lift and carry 50+ lbs routinely
• Ability to stand, walk, kneel, crawl, and work in confined or industrial spaces
• Ability to work extended shifts when required
• Ability to travel, drive, and safely perform physical job duties at customer sites
• Ability to wear required PPE (safety glasses, steel‑toe boots, etc.)

• Typically onsite 1–5 days at a time
• Occasionally onsite up to 8 days for limited projects
• Regularly scheduled 1–2 weekends per month
• Rarely 3 weekends/month (discussed in advance)
• Employees may decline a 4th weekend if ever requested

• Competitive hourly pay with overtime and travel time
• Health insurance with HSA option
• Dental and vision insurance
• 401(k) with employer match
• Paid vacation, sick time, and holidays
• Life and disability insurance
• Employee Assistance Program (EAP)
• Wellness program

• Hands‑on, meaningful technical work
• Strong training and career development
• Supportive, team‑focused culture
• Stable company supporting critical industries

Based in Madison, WI