Process Support Lead Operator
Listed on 2026-07-27
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Manufacturing / Production
Manufacturing & Industrial Operations, Production Manager, Industrial Maintenance, Operations Management
Production Support Leader Operator
Are you ready to take your skills to the next level and make a real impact? IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products. Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success.
We have a Production Support Leader Operator for our plant in Madison, WI and you will be responsible for leading maintenance planning and checking production for our plant. Provide essential support to the Madison Culture Plant operation with regard to scheduling, sanitation, and production support activities. Provide guidance and oversight to Culture Plant process support operators in the execution of tasks to ensure safe, quality, efficient production, audit readiness of the plant and effective communication among the Culture Plant Operations crews.
WhereYou'll Make a Difference
- Work on production operation management and maintenance planning
- Ensure adherence to all quality systems including, but not limited to, ISO 9001 and Food Safety, with an understanding of IFF's Quality Policy and procedures, including adherence of all employees working in the department.
- Comply with all Company policies including Quality, Safety, Food Safety, Environmental, GMP's, HACCP, and Attendance and more.
- Schedule Culture Plant Preventive Maintenance work (accountable for monthly % ontime production PM completion KPI)
- Work with Maintenance department personnel to schedule and execute Culture Plant work orders. (accountable for execution vs. plan)
- Ensure that the Culture Plant Schedule Pro file is maintained accurately on a daily basis. (accountable for accuracy of Schedule Pro file)
- Schedule and coordinate execution of all pre-weigh activities including weigh-up, documentation, and cleaning (accountable for on time pre-weigh execution, documentation accuracy and cleanliness of pre-weigh area including partial raw material storage)
- Schedule and coordinate execution of all Culture Plant sanitation activities (accountable for internal and external audit-readiness of the facility from a cleanliness standpoint, which includes plant appearance, sanitation logs completion, etc.). Act as point person for audit follow-up action items (accountable for timely completion of assigned action items).
- Act as primary communication liaison between day and night Culture Plant crews (accountable for establishment of robust, sustainable communication tools and methods).
- Manage time and activities of designated process operators (accountable for productivity of designated process support operators).
- Act as primary liaison with shipping department for raw material ordering.
- Establish system with Culture Plant supervisors to ensure accurate, timely issuance of batch tickets and labels. This may include printing documents and / or labels to support the production teams. (accountability in the area to be determined)
- Coordinate activities with Culture Plant production supervisors and potentially assist with critical production duties as necessary.
- Must have a minimum of 6 months' experience in the Madison Culture Plant with demonstrated strong performance in terms of Core Values, leadership, attendance and initiative.
- Ability to effectively use computer software systems including MS Office (Word, Excel), SAP, and preferably Schedule Pro.
- Ability to add, subtract, multiply, and divide using percentages and decimals, and be able to utilize the metric system for measurement.
- Must be able to read, communicate, comprehend, and follow oral and written procedures and instructions.
- Must be able to perform the essential functions of the job in a safe and efficient manner.
- Must have the basic understanding of computers to retrieve and enter data on a database and to navigate the internet for safety training.
- Should be able to push, pull, lift, and/or carry fifty-five (55) pounds, climb ladders and stairs, and move throughout the plant; move and maneuver seven hundred fifty (750) pounds with mechanical assistance.…
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