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Lead Genesys Cloud CX Engineer
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-09-09
Listing for:
American Family Insurance
Full Time
position Listed on 2026-09-09
Job specializations:
-
Manufacturing / Production
Systems Engineer
Job Description & How to Apply Below
American Family Insurance is seeking a skilled Software Systems Engineer with Genesys Cloud CX Platform expertise to design, develop, implement, and support enterprise contact center solutions. The role involves translating requirements into detailed designs, developing integrations, and ensuring scalable, secure systems that improve customer experience.
In this hybrid role based in Madison, WI, you will work with stakeholders and technical teams to deliver solutions, participate in testing, and
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