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Senior Genesys Cloud CX Engineer

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: AFMIC American Family Mutual Insurance Company, S.I.
Full Time position
Listed on 2026-09-09
Job specializations:
  • Manufacturing / Production
    Systems Engineer
Salary/Wage Range or Industry Benchmark: 99000 - 167000 USD Yearly USD 99000.00 167000.00 YEAR
Job Description & How to Apply Below

AFMIC American Family Mutual Insurance Company, S.I. seeks a Software Systems Engineer with Genesys Cloud CX Platform expertise to design, implement, and support enterprise contact center solutions in Madison, WI.

You will translate business needs into detailed system designs, build integrations, and ensure reliable, scalable, and secure deployments that improve customer experience across channels. This flex office/home role requires regular in-office collaboration at the Madison headquarters

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Position Requirements
10+ Years work experience
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