Brand Ambassador Manager Madison, WI

Job Summary

We are hiring an experienced Brand Ambassador Manager to lead and support brand ambassador teams at athletic and sports-focused events. This role is responsible for inventory management, event setup and load-out, staff coordination, and ensuring seamless execution of brand activations.

• Manage and supervise Brand Ambassadors on-site

• Set up and break down event activations, including tents, tables, signage, and displays

• Load, transport, organize, and manage inventory and promotional materials

• Ensure Brand Ambassadors are properly dressed in required brand apparel and hats

• Lead pre-event briefings and communicate brand messaging and expectations

• Serve as the primary point of contact between staff, clients, and event organizers

• Monitor staff performance and engagement levels during events

• Track inventory usage and report needs or shortages

• Ensure all brand standards and safety protocols are followed

• Previous experience managing brand ambassadors or event staff

• Strong organizational and leadership skills

• Ability to lift, carry, and transport inventory and equipment

• Excellent communication and problem-solving skills

• Reliable transportation preferred

• Ability to work in fast-paced, high-energy environments

• Natural leader with hands-on event experience

• Detail-oriented and highly organized

• Calm under pressure and solutions-focused

• Passionate about sports, fitness, and brand marketing