Senior Manager, Priacy Services

About the Org

California IT in Education (CITE) is a nonprofit professional association serving K-12 technologists in California schools, districts, charters, and county offices of education. More information can be found e.org.

The Senior Manager, Privacy Services will be responsible for managing initiatives that support local education agencies in meeting their data privacy contract requirements. This role will also evaluate, organize, and implement improvements to contracting processes throughout the organization. The Senior Manager, Privacy Services is accountable for delivering strategic outcomes and driving programmatic growth as outlined by the Executive Director. Our organization operates at the intersection of K-12 education, information technology, and nonprofit associations, and we welcome applicants with experience in any of these sectors.

• Foster and sustain strategic partnerships with state, national, and nonprofit agencies and collaborators
• Supervise software development and lead program enhancement initiatives
• Enhance the skills and performance of the Privacy Services team through ongoing support and development
• Advance program growth and optimize operations to achieve organizational objectives
• Evaluate workflows and implement focused improvements for increased efficiency

• Manage programs and projects to achieve strategic objectives
  • Conduct analysis, planning, and execution of tasks to fulfill project requirements
  • Administer ongoing operations and processes
  • Maintain program budgets, including tracking revenues, expenditures, and projections
  • Compile financial and program data for use in project and program forecasting
  • Assess program effectiveness and recommend strategies for improvement
  • Prepare written and oral reports for public and leadership stakeholders
• Provide leadership to individuals and teams
  • Collaborate with program staff, organizational representatives, and external stakeholders to achieve objectives efficiently and positively.
  • Respond to concerns, inquiries, or complaints from members, partner agencies, or the public with professionalism, ensuring timely and satisfactory resolutions.
  • Facilitate and guide organizational committees consisting of both staff and volunteers.
  • Develop, refine, and present program information tailored to diverse audiences.
• Oversee coordination and assessment of work performed by contractors, external partners, and volunteers
  • Establish project requirements, track deliverables, and assess outcomes for effectiveness.
  • Conduct research and actively recruit additional participants as needed.
• Other duties as assigned

• Collaboration:
  
  Proactively engages with an iterative mindset to enhance ideas and achieve organizational results. Cultivates relationships, builds partnerships, and shares and learns without boundaries.
• Service:
  Focuses on meeting needs and exceeding expectations for those served inside and outside the organization.
• Respect:
  Embraces others for their true, authentic selves; nurtures and promotes an environment that values diversity of thought, input, experience, and expertise. Demonstrates respect, honesty, and professionalism at all times.
• Policy & Practice:
  Reads and demonstrates an understanding and adherence to CITE values, policies, and practices.

This position will supervise a team of employees.

Required Skills & Knowledge:

• Principles, practices, and techniques for project and program administration including goal setting, budget management, and evaluation
• Experience in preparing clear, logical, and concise written communications which may include reports, memos, articles, and presentations
• Must have strong analytical, critical thinking/problem solving skills.
• English usage, spelling, grammar and punctuation.
• Advanced proficiency in Microsoft Office Suite (Word, Excel) and Google (Docs, Sheets).
• Understanding of and an ability to apply record keeping principles and procedures.
• Research skills sufficient to collect, organize, and report data in both narrative and statistical formats.
• Modern office practices, methods, and computer equipment and applications related to the work.

• Exercise independent judgement and initiative within specific projects, as well effective follow-through.
• Establish and maintain highly effective working relationships with colleagues within and outside of the organization.
• Demonstrate attention to detail and function productively in a multi-tasking environment.
• Communicate with tact and diplomacy when dealing with complex and confidential situations
• Maintain confidentiality of sensitive information.
• Interpret and apply program policies and procedures.
• Compile detailed information, maintain extensive records and prepare reports in an organized and timely fashion.
• Work independently and set priorities.

• Any combination of experience and training that would likely…