RN Care Navigator
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listing for:
Promega Corporation
Full Time
position
Listed on 2026-07-01
Job specializations:
-
Nursing
Nurse Practitioner, RN Nurse, Public Health Nurse, Clinical Nurse Specialist
Salary/Wage Range or Industry Benchmark: 68000 - 90000 USD Yearly
USD
68000.00
90000.00
YEAR
Job Description & How to Apply Below
JOB OBJECTIVE
The RN Care Navigator will serve as the clinical hub of the Promega Wellness Center, providing proactive care coordination, clinical triage, and patient navigation under the direction of the Medical Director. This role bridges direct patient care with operational support, ensuring employees receive timely, coordinated, and clinically informed guidance aligned with the Wellness Center's vision for whole‑person integrated care.
CORE DUTIES Care Coordination & Navigation
Manage clinical inbox workflows including provider message triage, results communication, referral coordination, and follow‑up documentation.Serve as the first clinical point of contact for employee inquiries, providing evidence‑based guidance, clinical assessment, and appropriate routing to Wellness Center providers or external resources.Coordinate care transitions between the Wellness Center, primary care physicians, specialists, and other healthcare providers to ensure continuity of employee care.Facilitate timely scheduling of appointments based on clinical urgency and provider availability, applying triage protocols to appropriately prioritize employee needs.Proactively follow up with employees following clinical visits, procedures, lab results, or referrals to ensure care plans are understood and actioned.Clinical Assessment & Triage
Conduct clinical telephone and in‑person triage assessments for employees contacting the Wellness Center, applying clinical judgment to determine appropriate level of care.Perform and document nursing assessments, vital signs, and screenings as part of clinical workflows.Provide clinical education and self‑management support to employees for chronic conditions, preventive care, and health optimization goals.Administer vaccinations, perform phlebotomy, and support biometric screening events and health risk assessments (HRA).Assist providers with clinical procedures and patient care as needed.Operational & Administrative Support
Maintain accurate, timely documentation of all clinical interactions and care coordination activities in the electronic medical record (EMR).Collaborate with Wellness Center providers (Medical Director, PA-Cs) to support efficient clinical workflows and ensure high‑quality, proactive patient care.Support work injury management including coordination with Human Resources and EH&S to ensure appropriate Workers' Compensation protocols are followed.Serve as a clinical liaison and employee advocate to facilitate communication with external treating physicians and care teams.Participate in wellness program delivery including vaccination clinics, annual screenings, and population health initiatives.Maintain compliance with HIPAA, annual clinical training requirements, and CPR/AED certification.Support Research and Development departments with clinical or sample‑collection needs as requested.Other duties as directed by the Medical Director.Demonstrates inclusion through their own words and actions and is accountable for a safe workspace. Acts with kindness, curiosity and respect for others.Embracing and being open to incorporating Promega's 6 Emotional & Social Intelligence (ESI) core principles in daily work.Understands and complies with ethical, legal and regulatory requirements applicable to our business.KEY QUALIFICATIONS
Bachelor's degree in Nursing (BSN) or Associate's degree with equivalent clinical experience.Current RN licensure in the State of Wisconsin.Minimum 3 years of clinical nursing experience; experience in ambulatory, occupational health, or primary care settings strongly preferred.Current CPR/AED certification.Demonstrated experience with clinical triage and care coordination.Proficiency in EMR documentation and clinical inbox management.Exceptional organizational skills and ability to manage multiple competing priorities.Strong interpersonal and communication skills with ability to build trust as a clinical resource for employees.Ability to work independently and exercise sound clinical judgment within scope of practice.Commitment to patient advocacy, confidentiality, and professional excellence.Demonstrated proficiency in digital tools and…
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