Manager - Quality Control, Operation Support

Position Summary

Manager - Quality Control, Operation Support –

Work Schedule:

M-F 8am-5pm, 100% on-site.

• Manage resources assigned to each functional area.
• Ensure employee training is executed according to defined training plans and maintain current training plans.
• Identify, maintain, and report functional KPIs to site management.
• Monitor and report project milestone completion and timing.
• Drive continuous improvement through leading cross‑function teams to address process improvement, system improvement, new regulations/expectations, new business needs, training improvements, and KPI performance improvements.
• Maintain a safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
• Take responsibility for direct reports’ performance by setting clear goals and expectations, tracking progress against the goals, ensuring constructive feedback, and addressing performance‑related concerns and issues promptly.
• Work with, coach, and support direct reports in developing knowledge, skills, and abilities in the interest of performance improvement and employee’s career development.
• Accountable for daily operations to maintain quality standards and project timelines, including execution of stability testing, coordination with stakeholders and communication with leadership.
• Accountable for collaboration with internal stakeholders to complete stability analyses and reports, maintain effective and efficient processes, and ensure appropriate test directives are established and followed.
• Accountable for monitoring stability protocol creation, stability sample pulls, testing completion, and stability report issuance.
• Accountable for Laboratory Information Management System (LIMS) and Empower management.
• Work cross‑functionally with corporate and site to enhance and manage QC enterprise systems.
• Expand LIMS functionality with Laboratory Execution System (LES).
• Maintain oversight of equipment status, availability, and suitability for analytical methods.
• Ensure computerized systems associated with QC equipment are validated in accordance with data integrity and computer system validation requirements.
• Ensure equipment and system changes are managed through change control, including evaluation of validation and regulatory impact.
• Ensure QC laboratory equipment is properly maintained in compliance with GMP requirements, including enrollment and oversight of preventive maintenance, calibration, periodic review, and requalification activities, to maintain equipment in a validated and inspection‑ready state.
• Lead or support equipment decommissioning and retirement, including documentation of final disposition.
• Other duties as assigned.

• Doctorate Degree in STEM discipline with minimum of 4 years related experience, OR Master’s Degree in STEM discipline with minimum of 7 years related experience, OR Bachelor’s Degree in STEM discipline with minimum of 9 years related experience, AND leadership experience minimum of 4 years.
• Demonstrable leadership experience at Catalent (including but not limited to participation in Catalent-sponsored leadership programs such as NGGL, GOLD, GM Excellence, and GROW) may be considered in place of external experience.

• 152 hours of PTO + 8 paid holidays
• Generous 401(k) match
• Medical, dental, and vision benefits effective day one of employment
• Tuition reimbursement

Catalent is an Equal Opportunity Employer, including disability and veterans. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, confirming your request for an accommodation, and including the job number, title, and location to Disabili This option is reserved for individuals who require accommodation due to a disability.