Quality Manager

Quality Manager

Join our Madison, WI team, as a full‑time onsite Quality Manager and help elevate our manufacturing operations. We're looking for a hands‑on leader who excels in regulated, fast‑moving environments and is passionate about building strong quality systems, guiding teams, and ensuring outstanding customer outcomes. If you're skilled in audits, CAPA management, and cross‑functional problem‑solving, this role offers a chance to make a real impact and advance your career.

• Compensation will be commensurate with experience.

• Full‑time, onsite: 8 AM – 5 PM | Monday – Friday

• A leadership role where your quality, compliance, and problem‑solving skills truly matter
• Opportunities to influence site‑wide quality strategy, systems, and continuous improvement
• A supportive manufacturing environment with strong cross‑functional collaboration
• Competitive pay, great benefits, and a stable onsite Monday–Friday schedule
• A culture focused on safety, quality, and operational excellence

• Lead the Quality Team across Madison locations, providing oversight, resource allocation, workload management, morale support, and cross‑functional leadership collaboration to drive high‑performance quality operations.
• Own all customer quality complaints end‑to‑end, including customer/sales communication, root cause analysis with Engineering, Production, Tooling, and Marketing, and implementation of corrective/preventive actions (CAPAs).
• Manage the site CAPA program, ensuring timely resolution, documentation, effectiveness verification, and continuous improvement.
• Direct external audits and maintain compliance with SQF, ISO 9001, and customer‑specific standards; lead the internal audit program to strengthen quality systems.
• Administer the Pest Control program with vendor oversight.
• Lead Regulatory Affairs, ensuring compliant, up‑to‑date documentation aligned with food, medical, custom, and retail requirements.
• Assist in QMS software implementation, migrating from Excel/file‑based systems to a controlled digital platform to enhance data integrity, traceability, and efficiency.
• Oversee New Product Development (NPD) Quality/Validation studies to support successful product launches.
• Collaborate with executive leadership on presentations, data‑driven recommendations, and strategic decisions impacting quality, compliance, and operations.
• Manage the Site Quality budget, identifying efficiencies, cost reductions, and resource optimization opportunities.
• Oversee the HACCP program, ensuring robust food safety risk management and compliance.

• Bachelor's degree in Engineering, Quality, or STEM‑related discipline
• 3 years of leadership experience within a regulated industry
• Strong communication skills and a customer‑focused mindset
• Ability to manage multiple priorities and work independently
• Experience with SQF, ISO, HACCP, or regulated manufacturing environments preferred
• Knowledge of quality systems, audits, CAPA, and controlled documentation
• Strong problem‑solving, multitasking, and analytical skills
• Ability to use standard office software, ERP systems, and QMS tools
• Ability to work in office, lab, and manufacturing environments
• Minimal travel (less than 5%) to customers, vendors, and audits
• Bi‑lingual in Spanish is preferred
• Highly valued experience includes HACCP Lead responsibilities, SQF and ISO system management, and Food Defense Manager certification.

This role requires the ability to work through differing perspectives and resolve conflict in a respectful and professional manner consistent with The Placon Way.