1st Shift Quality Technician

1st Shift Quality Technician

Department: Manufacturing / Operations / Quality

Employment Type: Full Time

Location: US
- Wisconsin
- Madison

Reporting To: Russ Roling

Description

Responsible for varied activities of a Quality Technician, including calibration of simple laboratory and manufacturing equipment, measurement and analysis of raw materials and components from suppliers, and evaluation of returned goods. Works as part of a team to drive quality and continuous improvement into the products we deliver to our customers.

Key Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conducts routine and nonroutine analyses of in-process materials, raw materials, part samples, finished goods, or process samples.

• Compiles laboratory test data and performs appropriate analyses. Investigates or reports questionable test results.

• Evaluates analytical methods and procedures to determine how they might be improved.

• Identifies quality problems and recommends solutions.

• Interprets test results, compares them to established specifications and control limits, and makes recommendations on the appropriateness of data for release.

• Participates in out-of-specification and failure investigations and recommends corrective actions.

• Prepares or reviews required assembly method documentation, including quality or inspection requirements or reports.

• Calibrates, validates, or maintains simple laboratory equipment.

• Identifies and troubleshoots equipment problems.

• Assists production departments with problem investigation and quality lab measurements.

• Interfaces with suppliers (via phone and/or e-mail) to resolve issues with incoming QA inspections.

• Performs other related duties as required or assigned.

OTHER RESPONSIBILITIES:

• Writes technical reports or documentation such as deviation reports, testing protocols, and trend analyses.

• Inputs RMAs into the database, distributes product returns to manufacturing supervisors, and closes out when the process is completed.

• Completes the documentation needed to support testing procedures, including data capture forms, equipment logbooks, or inventory forms.

• Participates in internal assessments and audits as required.

• Ensures that lab cleanliness and safety standards are maintained.

Skills Knowledge and Expertise

Skills and Abilities

• Uses a range of inspection equipment for product/raw material analysis (calipers, micrometers, etc.)

• Writes routine reports and correspondence.

• Effectively presents information and responds to questions from groups of managers and/or customers.

• Solves practical problems and deals with a variety of known variables in situations where only limited standardization exists.

• Interprets a variety of instructions furnished in written, oral, or diagram formats.

• Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.

• Utilizes common-sense understanding to carry out written, oral, or diagrammed instructions.

• Plans the time, method, manner, and/or performance sequence of own work; may also occasionally assist in planning work assignments performed by others within a limited area of operation.

• Frequently makes decisions of both minor and major importance, which may affect the work operations of other employees and/or clientele to a moderate degree.

Education and Experience

• Equivalent of four years of high school (required).

• Zero to three years of relevant education or experience in manufacturing, engineering technology, or a related field (required).

Computer Skills
• Advanced: Microsoft Excel.
• Basic: 10-key, database, word processing/typing.

Certificates and Licenses

• ASQ Quality Inspector Certification (CQI) (preferred)

PHYSICAL ACTIVITIES

• While performing the functions of this job, the employee is:

o Continually required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

o Regularly required to sit or stand and to walk.

o Occasionally required to stoop, kneel, crouch, or crawl.

• The employee must regularly lift and/or move up to 25 pounds.

• Specific vision abilities required by this job include close vision.

The company will make…