Quality Systems Technician

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Provides administrative and technical support for the Quality Management System (QMS) through the coordination and maintenance of audit programs, document control activities, ESD compliance, calibration systems, corrective action processes, training systems, and quality management applications. Supports compliance with internal procedures, customer requirements, and applicable regulatory standards while promoting continuous improvement throughout the organization.

• Support the execution and maintenance of Layered Process Audits (LPA Levels 1–3) within the Global Assessment Tool.
• Assist with internal, customer, regulatory, and compliance audits.
• Track audit findings and support timely closure of corrective actions.
• Participate in quality system gap assessments and compliance reviews.
• Maintain audit records and prepare audit-related reports and metrics.

• Maintain Quality Management System records, databases, and documentation.
• Support eQRQC and other quality management system applications.
• Generate and maintain quality metrics and reports, including D4 and D7 aging metrics.
• Support site quality initiatives and continuous improvement activities.

• Administer controlled documents through the Document Control Center (DCC) process.
• Process document creation, revisions, approvals, and obsolescence activities.
• Maintain document retention and archival requirements.
• Ensure controlled documentation remains current and compliant with applicable requirements.

• Support ESD compliance activities and periodic ESD assessments.
• Maintain ESD monitoring, audit, and compliance records.
• Assist with ESD training and awareness programs.
• Support investigations and corrective actions related to ESD nonconformances.

• Coordinate calibration and verification activities for measuring and test equipment.
• Maintain calibration schedules and records.
• Track due dates and ensure timely completion of calibration activities.
• Support torque tool verification programs and equipment compliance requirements.
• Assist with investigations related to out-of-tolerance equipment.

• Support CAPA, SCAR, and 8D activities through closure.
• Maintain corrective action databases and tracking systems.
• Monitor action item completion and effectiveness reviews, including D7 and D8 verification activities.
• Assist Quality Engineers with root cause investigations and continuous improvement projects.

• Assist with onboarding and recurring quality systems training.
• Maintain training records, matrices, and qualification documentation.
• Support annual retraining and compliance requirements.
• Coordinate training assignments and completion tracking.

• Support cross-functional teams in maintaining compliance with quality system requirements.
• Assist with customer and regulatory inspections as required.
• Perform other duties and responsibilities as assigned.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access  site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to  or calling  with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number.

Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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