Assistant Manager - Sett Pub, Memorial Union Terrace

Job Summary

Are you a leader who thrives in a fast-paced, team-driven environment? Do you love great food, great people, and creating memorable guest experiences? The Wisconsin Union is looking for an Assistant Manager to join our Sett Pub and Memorial Union restaurant teams. During the Academic year this position is located at the Sett Pub in Union South. During the Summer months this position will transfer to the Memorial Union.

At both locations this position supports the General Manager in overseeing daily operations, ensuring excellent customer service, and supervising staff – all while maintaining high standards of food quality, cleanliness, and safety. This person in this role plays a key part in team performance, operational efficiency, and guest satisfaction. You'll work alongside other professionals and students, utilizing your skills and talent to lead a high-quality food operation for the UW Madison community.

A successful candidate will have previous restaurant leadership experience and demonstrate excellent communication, organizational, and teambuilding skills.

Ability to lift and carry 50 pounds occasionally needed;
Ability to work outside in inclement weather needed.

This position is 100% on-site and is scheduled to work a combination of days, nights and weekends, with 2 days off in a row. Operational and work schedules will be closely aligned with the services and customer needs of our units. As a result, work schedules will be adjusted during specific times of the year to meet demand.

• Selects, develops, implements and schedules logistics and menus for daily and catering operations
• Leads and provides exceptional customer service, answers questions, and provides information regarding food preparation, catering, and associated activities
• Assists with unit budget monitoring, management of inventory levels, and staff training
• Develops, implements and oversees workflow components, and assigns and coordinates the day-to-day activities of food service staff
• Enforces alcohol policy and law through carding operations on the Terrace
• Monitors adherence to federal, state, campus, and local food safety regulations, policies, and procedures, identifies needs and makes recommendations for improvement to leadership
• Memorial Union Terrace Summer Operations – locates to these units from May to September – increased schedule demands and responsibilities
• Plans and executes Badger Bash, Welcome Week, and other special events throughout the year.

Wisconsin Union

The starting salary is $57,500 / Annually – but is negotiable based on experience and qualifications.

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see.

https://(Use the "Apply for this Job" box below)./

• 1-year of supervisory experience in a full-service food operation – restaurant or catering
• 1-year of experience working in an establishment serving alcohol
• Excellent communication skills, strong interpersonal and conflict resolution skills

• Supervision and oversight of operations with direct supervision of two or more managers
• Experience leading teams of more than 20 employees

• Serv Safe Certificate required or able to obtain within 6 months of hire
• Alcohol Server License Required or able to obtain within 6 months of hire

Click the "Apply" button to start the application process.

You will be prompted to upload the following documents:

-Resume

-Cover Letter

Applicants should attach a cover letter and resume detailing their training and experience relating to the required and preferred qualifications referenced above. The application reviewers will be relying on written application materials to determine which qualified applicants will advance in the recruitment process.

Kathleen Keller, kathleen.keller,

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