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Assistant General Manager

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Wendy's
Full Time position
Listed on 2026-09-12
Job specializations:
  • Restaurant/Food Service
    Restaurant Manager, Server/Wait Staff, Food & Beverage, Catering
Salary/Wage Range or Industry Benchmark: 52000 - 78000 USD Yearly USD 52000.00 78000.00 YEAR
Job Description & How to Apply Below

Job Description:

Assistant General Manager at Wendy’s

Ever consider running a multi-million dollar business? Wendy’s is looking for qualified Assistant General Managers to do just that!

Looking for an employer that will treat you with RESPECT?

Wendy’s knows that people are its greatest asset; therefore, we strive to maintain a RESPECTFUL work environment. We are constantly working to provide you with a challenging and rewarding work experience, and we hope that you will come and talk to us.

We are looking for people who have a passion for serving fresh, quality food and providing fast, friendly service to their customers. As a leader and role model, you will set the tone for the fun, family environment in our restaurants.

Benefits:
  • Medical, Dental & Vision
  • Bonus Potential
  • Free Meals while Working*
  • College Assistance
  • Education Rewards/ GED Assistance
  • Company Chaplain
  • Life Insurance
  • Short & Long Term Disability
  • Direct Deposit
  • Referral Bonus
  • Tenure Recognition
  • Holiday Pay (Thanksgiving & Christmas)
  • Opportunity for Advancement
  • Sick Pay
  • Uniforms
  • Vacation
  • Company Match 401k
  • Employee Assistance Program (Com Psych)
  • Unity Care

Our managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. We are currently hiring Assistant General Managers who are motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. If you have prior restaurant experience, you may qualify!

This Wendy’s location is a part of Manna Inc. Manna Inc. is an affiliate of several restaurant concepts founded in 1988 and based out of Louisville, KY. Each Manna affiliate is a minority owned company that focuses and dedicates itself to fostering an environment of diversity and inclusion.

We established the Unity Care Fund, a charity funded by Manna and its employees to provide aid to employees in times of crisis.

Manna’s Women in Leadership Council is built on a set of core values and guiding principles that support our commitment to the ongoing development and growth of the women in our companies.

Position Title

:
Assistant General Manager

Reports To

:
General Manager

Position Overview:

The Assistant General Manager (AGM) at Wendy’s is responsible for supporting the General Manager in overseeing all aspects of restaurant operations, ensuring exceptional service, financial performance, employee satisfaction, and adherence to company standards. The AGM will lead and mentor the restaurant’s management team, support day-to-day operational activities, and play a crucial role in the restaurant’s success by driving team performance, customer satisfaction, and achieving business goals.

Key Responsibilities Operational Leadership
  • Assist the General Manager in overseeing the day-to-day operations of the restaurant, ensuring a smooth, efficient, and profitable business.
  • Lead and motivate a team of shift managers, crew members, and other staff to maintain operational excellence.
  • Manage food preparation and presentation standards, ensuring the restaurant is delivering high-quality food consistently and on time.
  • Oversee restaurant cleanliness, sanitation, and safety, ensuring all health and safety regulations are met.
  • Ensure proper maintenance and cleanliness of all kitchen equipment, dining areas, restrooms, and back-of-house areas.
  • Enforce and uphold Wendy’s operational policies and procedures to ensure a positive guest experience.
Customer Experience & Satisfaction
  • Help drive a customer-first culture by leading the team to deliver outstanding service and quality experiences.
  • Handle guest complaints or issues promptly and professionally, aiming for positive resolutions and guest retention.
  • Train staff on the importance of customer…
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