Service Manager

Hy-Vee -  -  - Responsibilities:
Plans, prepares, and adjusts work schedules and assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner.;
Supervises and coordinates activities of employees in all areas of the store (in Department Managers absence) or performs the work necessary at all job levels.;
Ensures proper customer service throughout the store and addresses specific customer issues.;
Trains workers in store policies, department procedures, and job duties.;
Orders merchandise (new product, promotional, seasonal, or to replenish merchandise on hand), verifies delivery of merchandise, ensures quality, compares record with merchandise ordered, and reports discrepancies.