Retail Cashier & Sales Floor -Madison West Towne Rack

Job Description

The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You’ll make the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for. We have multiple roles available in Sales, Cashier, Stock and/or Fulfillment departments. Apply for the role that best matches your interests and discuss it during the interview process.

• Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor.
• Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program.
• Keep the stockrooms organized and complete inventory processes, ensuring merchandise is properly checked in and accurately ticketed.
• Work with the team to ensure the sale’s floor stays “runway ready” through re-merchandising and straightening throughout the day.
• Assist customers with a variety of transactions through a seamless and friendly experience.
• Demonstrate expertise in all technologies used in the store environment.
• Defuse customer situations and provide resolutions in a timely and effective manner.

• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments.
• Fulfill customer orders in a timely manner following quality standards.
• Prepare and ship customer orders following quality, packing and shipping standards.
• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes.
• Assist in maintaining clean and organized selling floors and stockrooms.
• Provide general support to the store, e.g., set up special events, organize backroom, markdowns, and relocate store fixtures.

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.
• The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (Stock Support or Fulfillment role).
• The ability to work a flexible schedule based on business needs.

Pay Range: $16.00 - $16.65 hourly. Pay offers are dependent on location, job-related knowledge, skills, and experience.

• Medical/vision and dental coverage.
• Retirement and paid time away.
• Life insurance and disability.
• Merchandise discount and Employee Assistance Program (EAP) resources.
• Eligible for performance‑based incentives/bonuses.

For Los Angeles or San Francisco applicants, Nordstrom conducts background checks after a conditional offer and considers qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles and the San Francisco Fair Chance Ordinance. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location.