Clerk

Job Details

Location:

East - Madison, WI 53703

Position Type:
Part Time

Salary Range: $20.55 - $20.55 Hourly

Job Shift: Evening

Clerk

Location:

1221 Williamson St, Madison, WI
Status:
Hourly non-exempt, represented, Part time
Supervision:
No direct supervisory responsibility

Willy Street Co-op is different from other grocery stores. We are proud to have a socially and environmentally responsible presence and make efforts to support local community non‑profits and programs that involve food, nutrition and well‑being, sustainable agriculture, cooperative education and social change. We’re a group of employees who care about not only what we do but how we do it.

As a Clerk at one of our retail locations, you will be focused on providing the highest level of service possible to the Co‑op’s internal and external customers. Our Clerks work in one or more of our departments – front end (cashier), deli, cheese counter, juice/coffee bar, produce, meat/seafood, grocery, or general merchandise – which means you’ll have the opportunity to learn a lot!

You see food shopping as more than just a transaction and want to be part of providing a warm and friendly experience in our stores. You’re passionate about working in an organization that values and promotes diversity, equity and inclusion.

• Collaborate with others in the department to ensure that the department is operating at its best and fully staffed.
• Provide customers with product and store information and assist them in finding what they need to make their shopping experience top‑notch.
• Perform deli, cheese counter, and juice bar duties (food prep, replenish hot/cold bar/coffee, stock, perform dish washing).
• Perform meat/seafood counter duties and stock products.
• Cull and stock produce.
• Front, face and stock grocery products.
• Accurately perform all cashier duties.
• Clean the sales floor and backstock areas regularly to keep the workspace orderly and clean.
• Fulfill all shift duties for the day.
• Comply with Health Department Regulations and follow safe food handling practices.
• Increase product knowledge.
• Participate in quarterly inventory.
• Greet and offer assistance to customers.
• Treat people fairly, consistently and with respect.
• Abide by all Co‑op policies and procedures as outlined in the Employee Handbook and other company documents.
• Participate in required training and meetings.
• Perform all other duties as assigned by a supervisor.

• A positive attitude and collaborative spirit
• Outstanding customer service skills
• Ability to communicate effectively with customers, co‑workers and vendors
• Effective communication skills in English
• Flexible schedule, available daytime, evening and weekend hours
• Willingness to learn and take on new responsibilities
• Regular, predictable attendance
• Ability to read, comprehend, and interpret instructions and documents
• Demonstrated accuracy and thoroughness
• Ability to work independently
• Ability to work in a fast‑paced environment
• Ability to handle multiple demands
• Open to change and variety with little advance notice
• Ability to handle stressful situations in a calm, effective manner
• Ability to prioritize tasks, multi‑task, balance friendliness with efficiency, and maintain focus

• Previous experience working in a retail, grocery, or co‑operative organization.

Willy Street Co‑op is one of Madison’s best‑kept secrets in terms of a great place to work. As part of a full benefits package, we offer flexible schedules and great co‑workers, along with the following:

• Amazing health insurance benefits with low deductibles and out‑of‑pocket maximums
• Employer‑paid dental and life insurance benefits
• Voluntary benefit plans, including vision and disability coverage
• Paid Time Off
• 401(k) retirement plan with employer match
• Employee discount at our stores, wellness coupons, bike‑to‑work reimbursement, and much more!

• Required frequently:
  Standing, walking, bending, kneeling, squatting, sitting and reaching.
• Repetitive hand, wrist, elbow and shoulder motions.
• Using hands or fingers to handle or feel.
• Specific vision ability: close vision, peripheral vision, color vision, depth perception…