Produce Clerk

Location

810 East Washington Avenue, Madison, WI 53703

Part-Time

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full‑service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Join our Festival Foods Team as a Produce Clerk!

Reports To:

Produce Department Manager.

Do you love working with fresh, nutritious produce and want to make a difference in your community? Our produce is delivered fresh to our stores every day to ensure guests are buying the freshest, longest‑lasting and most nutrient‑packed fruits & veggies out there. Providing excellent guest service is at the heart of what we do; whether it’s a friendly greeting, answering questions or addressing concerns, you’ll handle every interaction with professionalism and care.

• Engage with Guests: Provide outstanding customer service in‑person and via phone, assisting guests in finding items, taking orders and special requests, and addressing concerns.
• Maintain Stock Levels: Ensure all items are well‑stocked and displayed according to company standards. Rotate products using the first‑in, first‑out method to ensure freshness.
• Ensure Cleanliness & Food Safety: Keep the sales floor and cooler clean, organized, and free of spills or messes. Log temperatures of produce items regularly and complete rotation sheets & shrink recording daily.
• Maintain Supplies & Produce Cooler: Keep produce supplies such as roll bags and twist ties well‑stocked. Rotate items within the cooler using the first‑in, first‑out method and order specific products such as dips, spices, and herbs as needed.
• Teamwork: Perform other duties as needed to support the team.
• Honor Commitments: Maintain regular, timely attendance in compliance with the work schedule and provide adequate notice for absences.

• Customer Service
  
  Skills:
  
  Ability to engage with guests and provide outstanding service.
• Communication: Good oral and written communication skills.
• Teamwork: Ability to work effectively with a diverse team in a fast‑paced environment.
• Safety Awareness: Understanding of safety requirements and company policies. Apply on‑the‑job safety training to recognize and react to possible hazards, using equipment such as trash compactor, baler, slicers, etc.
• Knowledge: Knowledge of the retail food business and perishable department operations.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting up to 50 pounds on an occasional basis.
• Full range of upper body motion.
• Must work at a fast pace.
• May be exposed to extreme temperatures.

• 28 hours per week or less.
• Shifts vary and may include weekdays, weekends, and holidays.

• Associate Discount: Enjoy an industry‑leading 15% off grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, with a $1 premium per hour on Sundays and select holidays for part‑time store associates.
• Two‑Week Advanced Scheduling: Schedules are provided two weeks in advance for better planning and flexibility.
• Vision & Dental Insurance: Part‑time and full‑time associates are eligible for vision insurance and two dental coverage options.
• Support: Includes 3 weeks of paid parental leave, a fitness reimbursement program, an Employee Assistance Program, and LEAPCare Coaches for confidential support.
• Save for Your Future: 401(k) plan with employer match. Festival Foods supports associates in planning for retirement.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top‑notch team of skilled, experienced and service‑oriented associates.