Retail Team Leader
Listed on 2026-07-13
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Retail
Cashier, Retail Associate/ Customer Service, Retail & Store Manager, Retail Support
Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There’s a seat at our table for you…
Text “Apply” to 62387
Pay: $18+/hour starting wage (based on experience)
Location:
406 Grand Canyon Drive, Madison, WI 53719
Work/Life balance – We offer a great retail schedule!
Store
Hours:
Monday to Saturday 7AM – 8PM and Sunday 9AM – 6PM
Check out this video to learn more about our Stores!
Benefits include:- Holidays Off – We are CLOSED on Thanksgiving, Christmas, New Year’s Day, and Easter
- Advancement – Leaders can begin as Sales Associates
- Healthcare Benefits after 30 days – You take care of our customers, so we take care of you
- Immediate Retirement Savings – 401(k) plan with company match, no waiting period
- Company Profit‑Sharing – after 12 months of employment
As a Retail Team Leader (Key Holder), you are on your way to increased responsibility and future growth into leadership. This is a great opportunity for someone with a passion for customer service, who is detail‑oriented for stocking and inventory management, and skilled in operating point of sale and maintaining store conditions.
Responsibilities- Opening and closing the store
- Help complete daily store operations and tasks for the day
- Assist in unloading all merchandise from delivery trucks, organize merchandise, and transfer merchandise from stockroom to store
- Maintain merchandise – product rotation, proper food handling, receiving, and ensuring product quality
- Provide exceptional customer service – build relationships, problem‑solve, and drive sales
- Cash handling – bank deposits, provide change for cashiers, set and count registers
- Help build and train the team – develop leadership skills while supervising sales associates in the performance of their duties
- 1‑2 years of retail experience with progressively increasing responsibility
- Physical: ability to regularly lift up to 50 lbs with frequent lifting above shoulder height
- Schedule Availability: ability to work a flexible, full‑time schedule including days, evenings, weekends, and holidays
- Ability to safely operate power equipment such as slicing equipment, walkie lifts, and forklifts where applicable
- May need to respond to alarm calls during non‑working hours and may work shifts at other stores in the local area
- Must be a minimum of 18 years old
- High School Diploma or equivalent
- Successfully pass pre‑employment checks, including a drug screen and criminal background check
- Basic computer skills required
Note:
Please make sure you use a valid email so we can follow up with you and let you know what’s happening in the process.
Gordon Food Service values our customers and understands that their success is largely dependent on their workforce. We are committed to providing a supportive workplace and require any candidate working for a Gordon Food Service customer to provide a letter of support from their management if selected for an interview.
Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to and use the words “Accommodation Request” in your subject line. All Gordon Food Service locations are tobacco‑free. Gordon Food Service is a drug‑free workplace and conducts pre‑employment drug tests.
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