Clerk

Clerk

Location:

2817 N. Sherman Ave. Madison, WIStatus:
Hourly non-exempt, represented, Full or Part time Supervision:
No direct supervisory responsibility

Our Mission:
Willy Street Co-op is different from other grocery stores. We are proud to have a socially and environmentally responsible presence and make efforts to support local community non-profits and programs that involve food, nutrition and well-being, sustainable agriculture, cooperative education and social change. We’re a group of employees who care about not only what we do but how we do it.

About the Role:

As a Clerk at one of our retail locations, you will be focused on providing the highest level of service possible to the Co-op’s internal and external customers. Our Clerks work in one or more of our departments - front end (cashier), deli, cheese counter, juice/coffee bar, produce, meat/seafood, grocery, or general merchandise - which means you’ll have the opportunity to learn a lot!

Who You Are:
You see food shopping as more than just a transaction and want to be part of providing a warm and friendly experience in our stores. You’re passionate about working in an organization that values and promotes diversity, equity and inclusion.

What You’ll Do:

You will work collaboratively with others in the department to ensure that the department is operating at its best and fully staffed. You’ll provide customers with product and store information and assist them in finding what they need to make their shopping experience top-notch. Depending on what department you work in, you may also do the following:

Perform deli, cheese counter, and juice bar duties (food prep, replenish hot/cold bar/coffee, stock, perform dishwashing)
Perform meat/seafood counter duties and stock products

Cull and stock produce

Front, face and stock grocery products

Accurately perform all cashier duties

Clean the sales floor and backstock areas regularly to keep the workspace orderly and clean

Fulfill all shift duties for the day Comply with Health Department Regulations and follow safe food handling practices

Increase product knowledge

Participate in quarterly inventory

Greet and offer assistance to customers

Treat people fairly, consistently and with respect

Abide by all Co-op policies and procedures as outlined in the Employee Handbook and other company documents

Participate in required training and meetings

Perform all other duties as assigned by a supervisor

What You Bring:

This role requires the following experience, skills and abilities:

A positive attitude and collaborative spirit

Outstanding customer service skills

Ability to communicate effectively with customers, co-workers and vendors

Effective communication skills in English Flexible schedule, available daytime, evening and weekend hours

Willingness to learn and take on new responsibilities

Regular, predictable attendance

Ability to read, comprehend, and interpret instructions and documents

Demonstrated accuracy and thoroughness

Ability to work independently.

Ability to work in a fast-paced environment

Ability to handle multiple demands

Open to change and variety with little advance notice

Ability to handle stressful situations in a calm, effective manner

Ability to prioritize tasks, multi-task, balance friendliness with efficiency, and maintain focus

Nice-to-Haves:
It’s a bonus if you have one or more of the following:

Previous experience working in a retail, grocery, or co-operative organization

What You’ll Get:
Willy Street Co-op is one of Madison’s best-kept secrets in terms of a great place to work. As part of a full benefits package, we offer flexible schedules and great co-workers, along with the following:

Amazing health insurance benefits with low deductibles and out of pocket maximums

Employer-paid dental and life insurance benefits

Voluntary benefit plans, including vision and disability coverage

Paid Time Off
401(k) retirement plan with employer match

Employee discount at our stores, wellness coupons, bike-to-work reimbursement, and much more!

Physical Requirements:

Required frequently:
Standing, walking, bending, kneeling, squatting, sitting and reaching.

Repetitive hand, wrist, elbow and shoulder motions.

Using hands or fingers to…