Call Center Team Lead – Inside Sales

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off

Base Pay + Performance Bonuses

We are seeking a high-performance Call Center Team Lead to drive results, accountability, and daily execution for our Inside Sales appointment‑setting team.

This is a hands‑on, player‑coach position. You will actively make calls and set appointments while also leading, coaching, and elevating team performance.

This role operates in a structured, metrics‑driven environment where performance, professionalism, and consistency matter.

• Make inbound and outbound calls to convert qualified leads into scheduled appointments
• Lead by example in call volume (20–30+ calls per hour) and conversion performance
• Coach team members in real time through call reviews and feedback
• Reinforce scripts, standards, and CRM documentation accuracy
• Monitor appointment quality and ensure smooth handoffs to the sales team
• Drive daily accountability around metrics and productivity

Monday–Thursday: 2:00 PM–8:00 PM

Friday:
Optional 2:00 PM–5:00 PM

Saturday–Sunday: 10:00 AM–2:00 PM

Competitive hourly base + individual performance bonuses + additional team‑based leadership incentives tied to productivity and appointment quality.

• Proven inside sales or call center performance
• Experience leading, mentoring, or informally coaching others
• Comfortable in a high‑call‑volume, performance‑based environment
• Strong communication skills and natural leadership presence
• Highly organized, metric‑driven, and results‑focused

This role is built for someone who wants to produce at a high level while developing leadership skills and directly impacting team results.

If you are competitive, accountable, and motivated to lead from the front — apply today.