Regional Manager - Sales

Overview

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting‑edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

The Regional Manager – Sales position serves as the principal market‑based leader for all sales, revenue generation, and promotion activity in the assigned growth territories which may include cable, CLEC, ILEC, expansion, and acquisition markets. The primary objective of the incumbent is to lead a team of managers to ensure that commercial sales resources are fully utilized to maximize sales revenues, and meet corporate objectives on a consistent basis.

This role will also focus on optimal sales team staffing and training readiness of sales professionals.

The Regional Manager – Sales collaborates with the Vice President – Sales to develop financial and operational objectives, ensures operational plans are aligned with business objectives, and contributes to functional strategy development and tactical execution. The incumbent directs the acquisition, retention and growth activities for the assigned growth markets and leads a management team in the various sales channels which may include outside sales, inside sales, account management, and indirect channel.

The role oversees the execution of the “go to market” strategy by working closely with and linking personnel from the sales, account management and customer support groups with other business units including Marketing (product management, product development and lead generation teams), Human Resources (compensation and training), IT (systems), Network Services and Network Operations (back office processes and order coordination) to ensure the timely implementation of customer sales and fulfillment of the TDS value proposition and brand promise to the customer.

Develop, lead and mentor a team of dedicated managers who can drive our sales teams to meet and exceed goals to add customers and commercial RGUs. This includes but is not limited to:

• Acquire, retain, and grow our assigned customer base and revenues in highly competitive markets.
• Promote a “hunting” sales culture by utilizing activity‑based lead measures for sales channels.
• Develop territory management and customer targeting strategies to meet sales goals across TDS markets including customers, specific units (RGUs), monthly recurring charge (MRC) adds and total billed revenue (T ).
• Provide and craft company/product positioning.
• Forecast monthly and quarterly sales and install performance.

Be a lead contributor on sales technology, process, and go‑to‑market initiatives by providing company‑wide support for the commercial sales teams, including:

• Coordinate, facilitate and lead interdepartmental communication to meet marketplace needs and educate teams on competitive landscape.
• Improve processes and resolve escalated customer/company problems.
• Be a strong advocate for cooperative solutions that benefit TDS and customers.
• Drive solutions by effectively representing the sales channels and the customer channels with product/marketing teams (idea generation, pricing recommendations, product promotion development).

Participate in the development and execution of the vision and strategic imperatives for the Commercial Sales Teams, including:

• Develops tactical plans for base protection, competitive threats, growth, and market development.
• Crafts and implements action plans to deliver and explain our strategy and tactical plans to the field.
• Collaborates with Finance and Marketing as required in the annual budgeting process and monthly forecasting.
• Interfaces with senior management to ensure overall achievement of revenue goals and profitability on specific projects.

Maintain key customer contacts and serve as senior resource for sales negotiation with new and existing accounts. Represent TDS throughout the service territory at local, civic, business, and charitable events.

Participate in professional organizations, trade shows, industry events and customer…