Inside Sales

Mac Arthur Co. is 100% Employee‑Owned and offers an outstanding suite of employee benefits. What began in 1913 as a small manufacturer of pipe insulation has grown into a national distributor of building materials. At Mac Arthur, you get to own a piece of the value our combined honest efforts create.

As Inside Sales, you will be an enthusiastic connector between our outside sales team and our customers. The focus of this job is making connections with people, building an understanding of our products and culture, and ensuring customer orders are processed accurately. An ideal candidate will work best in a fast‑paced environment where results need to be shared and effectively delegated when necessary.

• Support the daily sales operations of a building materials distribution center
• Work with customers and co‑workers to build solid relationships based on trust and competence
• Diagnose problems and provide proven solutions
• Follow up carefully and cheerfully with customers to ensure the preservation of relationships
• Support outside sales team members
• Work directly with long‑term customers daily
• Finalize and oversee the fulfillment of customer orders
• Work within own area of expertise to ensure high‑quality, by‑the‑book results
• Handle detailed work quickly and correctly
• Support a fast‑paced environment with multiple projects going on simultaneously

• Ideal candidates have a few years of inside sales and customer service experience
• Roofing, mechanical, industrial, HVAC, and siding product knowledge and experience preferred
• Experience in the construction industry is helpful
• Experienced with Microsoft Office Suite (Excel, Outlook, Word)
• Strong communication skills
• Detail‑oriented and focused; able to concentrate on the task at hand for long periods
• Persuasive teaching style to communicate the company’s products and services
• Follow established guidelines, structure, and policies while working with and for others
• Be a team player who isn’t afraid of leading
• Willing to jump in and roll up your sleeves to help out when necessary

• Outstanding Family Medical Benefits Package
• Substantial Stock Ownership Program
• Competitive Compensation Packages
• Paid Time Off (PTO) & 8 Paid Holidays Each Year
• Employer‑Sponsored Family Dental Insurance
• 401(k) and Roth 401(k) Investment Accounts (With Substantial Employer Matching)
• Employer‑Sponsored Life & Disability Insurance

This job posting is a summary; more details of responsibilities are provided during interviews.