Quarterback; Account Manager

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Quarterback (Account Manager)

We don't just sell lumber; we deliver supply and happiness. Drexel is a team member‑owned, community‑driven company with six retail hubs and three manufacturing plants across Wisconsin. We have been named a Top Workplace every year since 2011, because we hire for heart and train for skill. When you join Team Blue, you’re not just a team member – you’re an owner.

At Drexel, we embody a culture of ownership, community, and innovation. Our values guide every interaction with customers, colleagues, and suppliers.

As the Franchise Operator Master, your mission is to drive net‑new revenue, portfolio upgrading, and elite client experiences by working side‑by‑side with builders and internal operations. You will foster a positive people & culture environment where hard work is recognized, operational bottlenecks are actively heard and resolved, and every builder’s project is locked down with our design, truss, and interior specialties.

You will also protect margins and prevent profit leakage, directly fueling our profit‑sharing program and growing our ESOP for the entire team.

• Operational Pace‑Setting: Move with speed while maintaining total accuracy. Set the tempo for the sales pipeline, executing closing actions weekly across all open quotes.
• Tactical Communication: Lead and participate in the daily huddle, communicating leading indicator data, sharing active project updates, and collaborating to resolve builder curveballs.
• System Mastery: Excel as the most skilled operator of our sales strategies and CRM/ERP systems. Log habits, fill out precise scopes of work, and execute hands‑on digital take‑offs.
• Logistics Logic: Understand how a project scope should be built for maximum operational efficiency. Ensure submitted order templates respect estimated lead times, protecting our On Time In Full capacity.
• The Science of Dispatching: Build highly efficient schedules that maximize calendar capacity. Focus on tracking leading indicators (face‑to‑face meetings and Drexel assists) and minimizing wasted hours to protect the P&L.

• Strategic
  
  Activities:
  
  Achieve a baseline of 2.5 to 5 intentional face‑to‑face meetings or Drexel assists per week.
• Pipeline Momentum: 100% weekly execution rate of closing momentum actions across all open quotes in the active pipeline (zero stagnant quotes).
• Revenue Generation: Hit targeted net‑new revenue tiers.
• Data Quality & OTIF: Zero‑error rate on submitted scopes of work and order templates, respecting lead times and protecting delivery efficiencies.
• Locker Room Contribution: Active self‑reporting on the ESOP scoreboard, consistent idea‑sharing in branch meetings, and a verified track record of passing down leads and mentoring rookies.

• ESOP Shares: Earn a real stake in the company’s success.
• Profit Sharing: When Drexel wins, the team wins.
• 401(k): A solid foundation for long‑term retirement goals.

• Comprehensive Coverage: Medical, dental, and vision insurance to keep you and your family weather‑proof.
• Fitness Reimbursements: Annual funds dedicated to physical health and family activities.
• Employee Assistance Program (EAP): Confidential support when life gets complex.

• Immediate Paid Time Off: Start with holiday and vacation pay from day one.
• Scholarship Program: Educational support for the children of team members.
• Annual Charity Match: Double your impact on the causes you care about most.

• Birthday PTO: A paid day off to celebrate you.
• Product Discounts: Special pricing on high‑quality materials.
• Plus More: A constant stream of perks that make our branch a great place to be.