Regional Manager-Consumer Direct Sales

Overview

The Regional Manager – Consumer Direct Sales delivers the TDS consumer value proposition directly to customers across the Madison, WI region and surrounding communities. This role is integral to the consumer sales strategy and is accountable for driving revenue growth by acquiring new customers and expanding existing relationships through TDS’s full suite of products. You will lead in-person, door-to-door sales teams supporting the Madison regional footprint, ensuring a trusted, local, customer-first approach.

You’ll provide leadership for Consumer Direct Sales teams, partner and referral programs, and third-party contractors, while driving market share across established neighborhoods and growing residential areas. The ability to lead remote, field-based teams and stay connected to local community dynamics is essential. You will own regional performance end to end—managing revenue and expense budgets, developing compelling offers, and ensuring strong execution in the field.

A significant part of your impact will come from hiring, developing, and coaching high-performing sales leaders and frontline teams who represent the TDS brand every day in the communities we serve. This is an opportunity for a relationship-driven, customer-focused sales leader who values community presence, thrives in hands-on field leadership, and is energized by growing TDS’s footprint across Madison and the surrounding regions.

• Manage existing direct sales teams driving activity and delivering sales results from door knocking, partner/referrals, property owner MDU partnerships, local event participation, and potential partnerships with external door-to-door vendors to meet or exceed sales targets.
• Recruit, develop, and retain a team of sales supervisors and Direct Sales Reps that deliver a best-in-class customer experience using a consultative sales approach and selling TDS’s entire suite of products based on customer assessment. Products include Data, Voice, TDS TV+, TDS Mobile Service, Internet Security, etc. Use data to identify opportunities and strengths validated by hands-on field observation and activity.
• Collaborate with Marketing to develop strategies and promotional programs in support of overall sales channel goals.

• Bachelor’s degree OR 4+ years professional work experience.
• 5+ years of experience in sales or marketing.
• 4+ years of leadership experience.
• Must be able to travel a minimum of 20% annually.

• Willing to travel up to 50% of the time due to managing multiple geographically dispersed markets.
• Entrepreneurial mindset: take ownership of business opportunities, drive team success, identify and pursue revenue opportunities, and persist through challenges.
• Ability to secure support from individuals outside your span of control; strong collaboration and influence skills.
• Proven track record of success in telecommunications sales and leadership or mentoring roles.
• Goal setting and execution: ability to establish, track, and achieve goals with a structured plan and measurement.
• Excellent verbal and written communication skills with the ability to persuade in person and over the phone.
• Demonstrated history of success in management or mentoring roles.

We encourage you to apply if you meet the Required Qualifications and believe you have the potential to thrive in this role.

We offer comprehensive benefits to support health, financial well-being, and overall happiness. Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

In addition to these benefits, all associates may participate in Associate Resource Groups to encourage community and professional development.

Equal Employment Opportunity (EEO) statement and the company’s commitment to a diverse workforce. Pay transparency: base pay plus potential earnings from meeting sales quotas. Salary range: $/Yr.

- $/Yr.