Law Enforcement Dispatcher

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Job Category: University Staff

Employment Type: Regular

Job Profile: Police Dispatcher I

The UW-Madison Police Department (UWPD) is hiring Law Enforcement Dispatchers. UWPD Dispatchers operate technical equipment, answer 911 calls, and coordinate police response in a 24-hour communication center to ensure safety and security on all institutional properties. They serve as the primary point of contact for students, staff, and visitors experiencing a wide range of issues, from non-emergency to emergencies, assisting them to the needed resources or information both inside and outside the institution.

They assist in maintaining and updating Communication Center resources.

UW-Madison Police Department employees will support the department's vision and mission by operating in a fair, unbiased manner which respects the rights, safety and dignity of all individuals. As a department employee, your everyday actions will be guided by the department's values and be grounded in the highest ethical and professional standards. UW-Madison Police Department employees are expected to take an active role in creating and maintaining a positive, welcoming and inclusive work environment.

Employees will assist or participate on an as-needed basis with the department's recruiting and hiring efforts and the onboarding of new employees in the work unit. Department employees are expected to work in partnership with the campus and area communities to provide leadership in solving community problems, preventing crime and providing a safe environment to fulfill the mission of the University.

This position requires work be performed in-person, at a designated campus work location. This position will be required to work special events or assignments as designated by the Department. Law Enforcement Dispatchers are required to work weekends, holidays, and evening or overnight hours depending on the assigned shift. Law Enforcement Dispatchers generally work 10-hour shifts with a four-day weekend every other week.

• Required to work special events as assigned by the Department.
• Troubleshoots, triages, and escalates issues according to established policies and procedures.
• Operates police radios, phone consoles, and various equipment and technologies to receive and process requests and information from institutional affiliates, law enforcement, and other public safety agencies.
• Documents incidents accurately and adheres to all applicable policies, rules, and regulations.
• Schedules logistics and secures resources for response to emergency incidents for the institution.
• Communicates effectively and provides accurate and detailed instructions to all types of audiences in high-stress emergency situations.

Department: UW-Madison Police Department

Compensation: Minimum $26.00 HOURLY

Night & Weekend Differentials: UWPD offers a $2.50/hr night differential for all hours worked between 6:00pm - 6:00am and a $2.00/hr weekend differential for all hours worked between 12:01am - 12:00am on Saturday and Sunday. These differentials are layered, so when working a weekend night, you will receive both.

The University of Wisconsin-Madison Police Department is committed to attracting, retaining, and rewarding a highly qualified workforce by supporting competitive and equitable compensation practices through a job framework, salary structure, and clear and flexible salary administrative guidelines.

The University of Wisconsin-Madison Police Department participates in the State of Wisconsin excellent benefit program that includes the following:

• Comprehensive health insurance and prescription coverage
• Supplemental dental and vision insurance
• Life and disability insurance
• Accident coverage
• Income continuation insurance (short and long term disability)
• Flexible Spending & Health Savings Accounts
• Coverage under the Wisconsin Retirement System (employer matching)
• 403(b) and 457(b) Supplemental Retirement Accounts
• Education Tuition Reimbursement
• Paid Trainings

Generous paid leave:

• Vacation benefits that increase over time
• Nine paid legal holidays
• Paid personal holidays
• Paid sick leave
• 6 weeks Paid Parental Leave

Other

Incentives:

• On duty paid workouts
• Department provided physical therapy
• Fitness room
• Financial and wellness workshops
• Group fitness activities

• Must be at least 18 years of age.
• Applicants must have effective communication skills, multi-tasking proficiencies, and the ability to make quick decisions in a fast-paced environment.
• Candidates must pass the initial application screening, all steps of the hiring process, an extensive background investigation including past employment, reference checks, social media check, credit history, drug screen, and medical and psychological examination prior to beginning employment.

• Previous public safety dispatch, military, or…