VP Responsible AI

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

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VP Responsible AI

** ESSENTIAL FUNCTIONS and RESPONSIBILITIES*
* · Own Sedgwick's enterprise Responsible AI and AI Governance strategy, operating model, roadmap, and maturity evolution.

· Serve as the executive business owner for the credo governance platform, including vendor relationship management, platform adoption, workflow design, risk frameworks, controls, reporting, audits, renewals, and strategic direction.

· Serve as the executive business owner for the Open Layer platform, including observability, evaluation, testing, runtime guardrails, monitoring, model quality oversight, and operational governance capabilities.

· Own executive relationships with Credo AI and Open Layer leadership teams and drive product roadmap alignment to Sedgwick requirements.

· Establish and maintain Sedgwick's Responsible AI framework using industry standards, regulations, and internal policies.

· Own the enterprise AI inventory, use-case registry, model registry, agent registry, and AI risk register.

· Define AI risk-tiering methodologies and approval requirements for models, agents, copilots, automation workflows, and third-party AI products.

· Design and operate a highly automated AI governance process that minimizes manual reviews while maintaining appropriate controls, auditability, and risk oversight. The workflow includes automated intake, risk classification, policy assignment, routing, control selection, approvals, monitoring, and evidence generation.

· Lead the transformation from committee-driven approvals to policy-driven governance with automated controls and risk-based escalation paths.

· Ensure governance controls are embedded directly into AI development, CI/CD, deployment, monitoring, and operational processes.

· Establish governance requirements for AI systems built internally, acquired through vendors, embedded in third-party applications, or inherited through acquisitions.

· Partner with Legal, Compliance, Privacy, Risk, Security, Internal Audit, and Technology leadership to maintain governance alignment.

** AI Risk, Compliance & Assurance (close partnership with Sedgwick Privacy Compliance and Cyber Security organization)*
* + Establish and maintain AI control frameworks aligned to emerging AI regulations, industry standards, client obligations, and enterprise risk requirements.

+ Own AI compliance evidence, audit readiness, control testing, and governance reporting.

+ Ensure governance controls address bias, privacy, explainability, transparency, security, robustness, hallucination risk, model drift, and human oversight requirements.

+ Define governance requirements for vendor AI products, foundation models, copilots, agents, and autonomous workflows.

+ Lead management of AI incidents, exceptions, waivers, and remediation programs.

+ Develop governance KPIs, KRIs, scorecards, and executive dashboards.

** Open Layer & Operational Governance Oversight*
* + Ensure pre-deployment evaluations are executed for quality, risk, robustness, hallucination, toxicity, and compliance requirements.

+ Oversee runtime monitoring for drift, policy violations, security threats, model degradation, and operational risk.

+ Ensure continuous monitoring evidence is captured and routed into governance reporting and audit processes.

+ Establish closed-loop governance processes that convert production issues into improved controls, policies, evaluations, and testing requirements.

** Leadership Expectations*
* + Build and lead a cross-functional Responsible AI, AI Governance

+ Chair or co-chair enterprise AI Governance councils and executive committees.

+ Influence executive leadership, regulators, clients, auditors, and technology partners on…