Security Operations Center - and Overnight Hours

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Operations Center Officer in Madison, WI
, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer at a financial institution location, you will coordinate responses to alarms, incidents, and service requests while monitoring systems and communicating with on-site personnel and emergency responders. Your professional presence and customer-focused communication will help support a secure environment and help deter security-related incidents.

Join Allied Universal, where teamwork, integrity, reliability, and innovation put people first.

Position Type:
Full Time

Pay Rate: $25.00 / Hour

Minimum 1 plus years of Security experience Or prior Law Enforcement or Military experience required

Job Schedule:

Day Time Fri
06:00 PM - 06:00 AMSat
06:00 PM - 06:00 AMSun
06:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to employees, visitors, and vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a financial services location.
• Monitor incoming calls, alarms, cameras, and communication systems from the dispatch center; document and communicate security-related concerns, service requests, and incidents to appropriate personnel.
• Coordinate response activities by dispatching officers and contacting emergency services and/or site contacts as directed by established procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, maintaining clear and accurate incident logs and records.
• Conduct regular and random virtual monitoring of the business and perimeter through available systems, reporting unusual activity in accordance with site procedures.

Minimum Requirements:

• Possess at least 1 year of security-related experience.
• Possess a college degree.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and
  
  Health Benefits:
  
  Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: