Field Operations Coordinator
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-08-30
Listing for:
Understory, Inc.
Full Time
position Listed on 2026-08-30
Job specializations:
-
Trades / Skilled Labor
Field/Service Technician, Installation Technician, Maintenance Technician / Mechanic
Job Description & How to Apply Below
Field Operations Coordinator /p
As a Field Operations Coordinator at Understory, you will help ensure our weather station installations and maintenance visits are organized, properly equipped, and successfully completed. This is an ideal opportunity for someone who is highly organized, mechanically inclined, comfortable working directly with customers, and interested in developing hands‑on technical skills.
pInitially, your role will focus heavily on operational coordination, including scheduling with customers, preparing equipment, managing inventory, organizing installation documentation, and supporting field technicians.Over time, you will receive on‑the‑job training and take on greater responsibility for installing, inspecting, maintaining, and repairing Understory weather stations across the United States. pIn this role, you will help deliver the on‑the‑ground technology that powers severe‑weather monitoring, early warnings, and risk‑mitigation solutions for our solar asset and automotive clients. hat You’ll Do ul liCoordinate installation and maintenance appointments directly with customers and internal team members liConfirm site details, access requirements, scheduling, and other logistics in advance of field visits liPrepare, test, organize, and package the equipment and tools required for each installation liMaintain accurate equipment, parts, shipping, and warehouse inventory records liKeep the warehouse and equipment‑preparation areas clean, safe, and organized liCoordinate equipment shipments and help ensure materials arrive at customer sites on time liRecommend and implement safety procedures and process improvements to drive efficiency liPrepare installation documents, checklists, site information, and project materials liMaintain accurate photo documentation, installation records, service notes, and inventory reporting liSupport field technicians during weather station installations, inspections, maintenance, and repairs liTravel to customer locations across the United States and serve as a professional, responsive representative of Understory liLearn Understory’s installation and maintenance processes through hands‑on training and supervised fieldwork liGradually take ownership of routine installations, mechanical maintenance, and basic troubleshooting liHelp ensure projects meet technical, operational, safety, and customer requirements liIdentify potential scheduling, equipment, or site issues and coordinate with the appropriate team members to resolve them /ul kills & Qualifications ul li2-3 years of experience in field service, installation, warehouse, construction, facilities, logistics, military service or operations coordination ideal.
Climbing certifications or experience working at heights are a plus. liMechanically inclined and interested in developing hands‑on installation and repair skills liHighly organized, dependable, and attentive to detail liStrong communication and customer‑service skills liWilling to learn new equipment, systems, and technical processes liAble to follow detailed instructions, checklists, and safety procedures liComfortable working independently while also collaborating with a partially remote team liFlexible, resourceful, and able to solve problems in a fast‑paced environment liComfortable using basic workplace technology to manage schedules, documentation, inventory, and customer communication liAble to lift objects weighing up to 75 pounds liComfortable climbing ladders, bending, squatting, stooping, twisting, reaching, walking, standing, and occasionally working at heights or on irregular surfaces liAble to travel approximately 50% of the time, with the remaining time spent supporting operations and equipment preparation liPossess a valid driver’s license and clean driving record liAble to meet the requirements to be insured on company vehicles and willing to drive a company vehicle /ul ompensation and Benefits ul liCompetitive salary and strong work‑life balance liHands‑on training and opportunities for career growth liMedical benefits fully covered for you and your family liDental and vision benefits fully covered for you and your…
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