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Social Worker, Mental Health

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Waukesha County Health & Human Services
Full Time position
Listed on 2026-02-12
Job specializations:
  • Social Work
    Mental Health, Community Health, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Waukesha County Department of Health & Human Services is recruiting for a talented professional to join our team in the Aging and Disability Resource Center (ADRC). Under supervision, this position will specifically work to deliver Resource Center Program services to older adults, adults with disabilities, and their caregivers. This position will provide information and assistance to all individuals contacting the call center, assess consumer needs and goals (primarily in consumer homes), provide options, resources and support to consumers to meet their identified needs, and when appropriate assess eligibility and enroll (if eligible) into the Wisconsin Adult Long Term Care Programs.

We welcome you to view a brief video to learn more about the Aging and Disability Resource Center: Join the Waukesha County ADRC Team!

Work Schedule and Location: Primary work schedule will be Monday-Friday from 8:00am to 4:30pm. The primary office location is the Waukesha County Human Services Center (514 Riverview Avenue, Waukesha). This position will service both in the office and in the home or other community locations.

Waukesha County offers a comprehensive compensation and benefits package including excellent health/dental/vision, life insurance, generous paid time off (vacation, 10 holidays, 3 floating holidays, ample accrued sick time that rolls over each year), an exceptional pension plan with employer match and lifetime retirement payment plus an optional tax-advantaged 457 retirement savings plan. Employees are recognized and valued through a pay-for-performance system.

Successful candidates will be eligible for performance-based merit increases and non-base performance awards. Employee well-being is promoted through a balanced work-life culture and through an exceptional employee wellness program that offers a variety of programs and tools to help promote an employee's wellness and health, including an on-site health & wellness clinic.

Prior to hiring, the successful candidate will be subject to work/education/certification reference(s) verification, a criminal background and driver's license check.

Under supervision to perform senior level professional work involving the delivery of human services to individuals and families in need of resources, services, and support; performs other duties as required.

  • Receives referrals of youth or adult clients who may have developmental disabilities, mental health concerns, physical disabilities, child maltreatment, or youth justice concerns.
  • Conducts assessments addressing physical, medical, personal, emotional, vocational, social, and/or psychological needs; develops a casework plan with clients and performs agreed-upon and necessary casework services.
  • Informs clients of available programs and services to meet their individual needs and encourages participation in the most appropriate activities.
  • Provides community education on available resources and services for clients and families.
  • Intervenes in emergency situations providing expertise for crisis intervention to families.
  • Provides care management and coordination services for complex needs individuals.
  • Shares knowledge and experience through teaming for individuals with complex needs.
  • Works as a peer mentor during onboarding.
  • Conducts assessments in the office, at consumer’s home, or off-site locations.
  • Provides short term care coordination and maintains case records in compliance with agency, state, and federal standards.
  • Actively participates in or leads staff meetings, multidisciplinary team conferences, court hearings, family team meetings, and contract service consultations for development and coordination of service plans.
  • Prepares detailed documentation and may testify in court or in evidentiary hearings, contested cases, and annual court reviews.
  • Ensures the proper administration of required documentation for federal and state funding sources.
  • Establishes and maintains effective working relationships with clients, families, multi-disciplinary staff, caregivers, service providers, volunteers, community agencies, and the public.
  • Maintains prompt, predictable, and regular attendance.
  • Performs emergency government…
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