Victim Services Specialist; bilingual​/non-bilingual

Introduction

Are you looking for an exciting and impactful career? Do you thrive in a fast-paced collaborative work environment? If so, DOJ has the opportunities you are looking for!

It is the mission of the Wisconsin Department of Justice (DOJ) to protect the public and ensure that justice is done.  to learn more about DOJ.

The DOJ, Office of Crime Victim Services (OCVS) houses resources and programs for crime victims, family and friends, as well as professionals in the victim services field. OCVS manages a toll-free line that connects victims to these programs, including the Crime Victim Compensation program, the Victim Resource Center, Safe at Home Address Confidentiality Program, and Victim Appellate Notification Services. OCVS also manages and administers the federal grant programs and state funding streams for victim service agencies and county Victim/Witness programs throughout Wisconsin and coordinates technical assistance trainings for a broad range of service providers and stakeholders.

OCVS is recruiting highly motivated and skilled Victim Services Specialists to join our Direct Victim Services & Training Team.

Victim Services Specialists are responsible for enrolling participants in Safe at Home, Wisconsin’s Address Confidentiality Program, assisting participants with program-related issues, responding to inquiries from community stakeholders, and processing participant mail. Victim Services Specialists may also be responsible for staffing the Victim Resource Center toll‑free line and email inbox, responding to crime victims to assess their needs and requests, identifying local resources and support services, providing general assistance, and making appropriate referrals to other state or community agencies as needed.

These positions are eligible for bilingual opportunities and may require the ability to read, write and/or speak fluently in English and Spanish.

• Please note, to be considered for the Bilingual position and receive $1.00 per hour add‑on pay, the selected candidate must be fluent in both English and Spanish. We will verify fluency at the time of hire.

For more information, review the bilingual position description.

For more information, review the non‑bilingual position description.

The Victim Services Specialist position is in pay schedule 12 and pay range 64. The starting pay for this position will be between $30.00 and $32.27/hour, depending upon experience and qualifications, plus excellent benefits. An add‑on of up to $1.00/hr may be available for candidates who are bilingual.

Pay for current or former state employees will follow the provisions found in the State of Wisconsin Compensation Plan effective at the time of hire. A 12‑month probationary period may be required.

The State Of Wisconsin Offers Amazing Benefits, Such As:

• Generous paid time off, including at least 3 1/2 weeks of vacation/personal time, and nine paid holidays.
• Sick time that rolls over each year with no cap and may be used to pay for healthcare premiums in retirement.
• Affordable health insurance, dental, vision, life, and more.
• A top‑notch retirement program and optional tax‑advantaged 457 retirement savings plan.
• A Well Wisconsin program, offering wellness tools and rewards to employees and spouses.

To learn more about DOJ’s total compensation package, please visit our Total Rewards Calculator!

These positions are headquartered at the Risser Justice Center located at 17 West Main Street in the award‑winning city of Madison.

Occasional in‑state travel will be required. Must be eligible to drive when required for travel.

The Department of Justice does not sponsor work visas at the time of hire or anytime during employment. All persons hired will be required to verify identity and eligibility to work in the United States and complete the required Employment Eligibility Form I‑9.

A background check, including fingerprints, will be completed on applicants prior to selection.

Please address the following in your resume and/or letter of qualifications.

Minimally qualified applicants must have education, training, and/or professional work experience in the…