Part-Time Relief

Job Location:

Madison, WI 53704

Salary Range: $17.00 - $19.00 hourly (Part‑time)

Job Title:

Residential Relief Staff – Women’s Residential Program

Responsibilities focus on resident supervision, safety, program support, and team collaboration during overnight, weeknight, and weekend shifts in a women’s residential setting.

• Provide direct supervision, structure, and supportive presence to women residents during assigned overnight and/or weekend shifts.
• Maintain a safe, calm, and respectful living environment that supports recovery and emotional regulation.
• Conduct and document resident safety and quality assurance checks at least hourly during overnight shifts.
• Enforce program expectations consistently while using a trauma‑informed, gender‑responsive approach.
• Respond to crises using approved de‑escalation and crisis intervention techniques.
• Follow emergency protocols and contact On‑Call Staff as required.
• Observe and document medication self‑administration in accordance with agency medication administration guidelines (this role does not administer medications).
• Provide basic first aid and seek emergency medical care when necessary.
• Assist with resident transportation needs, including distributing bus tokens when appropriate.

• Maintain building security, including locking doors and windows, activating alarms and exterior lighting, and ensuring an orderly overnight environment.
• Respond appropriately to emergencies, including contacting police, fire, or medical services when warranted.
• Identify and report maintenance or safety concerns to the Program Manager.
• Serve as a professional and respectful agency representative to neighbors, visitors, volunteers, and community partners.

• Maintain clear and timely communication through log notes, shift reports, and staff consultation to support continuity of care.
• Provide thorough shift crossover communication to incoming staff.
• Support coworkers with resident needs as appropriate.
• Attend relief staff meetings with the Program Manager as requested.
• Model expectations and job duties for new or training overnight staff.

• Supervise residents during recreational activities and daily/weekly house responsibilities.
• Assist with resident orientation, including program expectations, safety procedures, visitation policies, and first‑week requirements.
• Support women’s adjustment to the program by reinforcing routine, accountability, healthy boundaries, and family/children’s visitation.
• Assist the SUD Counselor with monitoring for substance use, including conducting urinalysis and breathalyzer screenings, documenting results, and consulting On‑Call Staff as needed.
• If infants reside in the facility, follow the Baby Care Manual and support mothers with infant care in a respectful, non‑judgmental manner.

• Work scheduled shifts reliably. If unable to work due to illness or emergency, make every reasonable effort to secure coverage.
• Complete all required documentation in accordance with agency policies and confidentiality standards.
• Orient visitors and volunteers to program rules and expectations as needed.

• Ability to role‑model healthy decision‑making, boundaries, and respectful communication.
• Interest in women’s services, human services, behavioral health, or criminal justice.
• Ability to remain calm, compassionate, and professional in a structured residential setting.
• Strong communication skills and ability to work collaboratively within a multidisciplinary team.
• Reliability, sound judgment, and commitment to consistency and fairness.

• Associate’s degree in human services or a related field is helpful but not required.
• Experience in residential services, behavioral health, substance use recovery, or work with justice‑involved women or mothers is beneficial.
• Ability to supervise daily living activities and maintain safety in an alternative treatment setting for women.

• Purpose that matters: support women on their recovery journeys while strengthening families and communities.
• Experience that builds careers: gain hands‑on experience in women‑centered residential care, substance use recovery, and justice‑involved programming.
• Supportive, trauma‑informed team: work with dedicated professionals who value collaboration, learning, and gender‑responsive care.
• Competitive compensation: earn a higher rate for overnight shifts while building transferable skills in the human services field.